The LICQual Level 3 Diploma in Incident and Investigation is a globally recognised qualification that addresses one of the most critical aspects of workplace health, safety, and compliance. In today’s industries, effective incident investigation is vital for ensuring safety, preventing future accidents, and maintaining regulatory standards. This programme is designed for individuals who want to build expertise in identifying causes of incidents, conducting thorough investigations, and recommending corrective actions to improve workplace safety systems.
The purpose of LICQual Level 3 Diploma in Incident and Investigation is to provide learners with a structured understanding of incident management processes, root cause analysis techniques, and evidence-based reporting. Learners will explore both theoretical frameworks and practical methods for investigating incidents across diverse sectors such as construction, manufacturing, oil and gas, healthcare, and corporate environments.
Throughout the course, participants will develop strong analytical and problem-solving skills, learn how to collect and interpret evidence, and gain expertise in preparing professional investigation reports. Emphasis is also placed on understanding legal responsibilities, organisational policies, and international standards in incident investigation.
By completing the LICQual Level 3 Diploma in Incident and Investigation, learners will be well-prepared to contribute to safer workplace environments, enhance compliance, and advance their careers in occupational health and safety, risk management, and incident response. This diploma serves as a stepping stone for those aspiring to become safety managers, investigators, or compliance officers in high-risk industries.
Program Highlights
Mandatory Units
- Principles of Incident Investigation
- Legal and Regulatory Framework
- Incident Reporting and Documentation
- Evidence Collection and Analysis
- Root Cause Analysis
- Corrective and Preventive Actions
The entry requirements for the LICQual Level 3 Diploma in Incident and Investigation are designed to ensure learners are well-prepared to succeed while maintaining the accessibility of the programme. This inclusive approach allows individuals from diverse academic and professional backgrounds to gain the skills and knowledge needed to contribute effectively to workplace safety and compliance.
Age Requirements
- Learners must be at least 18 years of age at the time of enrolment.
Educational Requirements
- A minimum of a Level 2 qualification (or equivalent) in any discipline is required.
- Candidates with prior knowledge or qualifications in health and safety, risk management, or workplace training will find this beneficial but not mandatory.
Professional Experience
- While prior work experience in health and safety, supervision, or risk management roles is an advantage, it is not a strict requirement.
- The programme is open to both beginners and working professionals aiming to enhance their investigative and analytical skills.
English Language Proficiency
- Learners are expected to demonstrate a reasonable command of English in reading, writing, and communication.
- International candidates may be asked to provide proof of English proficiency (such as IELTS 5.5 or equivalent) if English is not their first language.
The entry requirements are structured to maintain academic quality while offering opportunities for motivated learners to enter and progress in the field of incident investigation. By meeting these requirements, learners will be prepared to fully benefit from the programme and apply their skills in real-world contexts.
The LICQual Level 3 Diploma in Incident and Investigation equips learners with advanced knowledge and applied skills to investigate incidents effectively, maintain compliance, and promote workplace safety. Upon completing this diploma, learners will be able to apply internationally recognised standards and frameworks in real-world contexts, making them valuable assets in industries where risk management and compliance are essential.
Principles of Incident Investigation
- Demonstrate an understanding of key concepts, definitions, and importance of incident investigation.
- Apply structured methodologies to identify immediate and underlying causes of workplace incidents.
- Evaluate different models of investigation and select appropriate methods based on industry needs.
- Develop skills to apply systematic approaches to prevent recurrence of similar incidents.
Legal and Regulatory Framework
- Interpret national and international health, safety, and regulatory requirements relevant to incident investigation.
- Explain employer and employee responsibilities in compliance with workplace safety laws.
- Assess the implications of non-compliance and its impact on organisations and individuals.
- Integrate legal frameworks into investigation procedures to ensure accountability and due diligence.
Incident Reporting and Documentation
- Prepare accurate, clear, and professional incident reports in line with regulatory and organisational standards.
- Use correct formats, structures, and documentation tools to record incident findings.
- Identify key information that must be included in incident reports for effective communication and compliance.
- Evaluate the role of effective documentation in preventing future incidents and supporting legal cases.
Evidence Collection and Analysis
- Demonstrate techniques for gathering physical, digital, and testimonial evidence during investigations.
- Apply methods of evidence preservation to ensure reliability and accuracy.
- Analyse collected data to identify trends, inconsistencies, or critical patterns.
- Use evidence-based approaches to draw valid and defensible conclusions.
Root Cause Analysis
- Apply root cause analysis tools such as the “5 Whys” and Fishbone Diagram to identify systemic failures.
- Distinguish between immediate, contributing, and underlying causes of workplace incidents.
- Develop logical frameworks for analysing incident data to prevent recurrence.
- Communicate findings of root cause analysis effectively to management and stakeholders.
Corrective and Preventive Actions
- Formulate corrective measures to eliminate causes of identified incidents.
- Recommend preventive strategies aligned with workplace safety policies and standards.
- Assess the effectiveness of corrective and preventive actions through monitoring and evaluation.
- Implement continuous improvement practices to strengthen organisational safety culture.
By the end of the LICQual Level 3 Diploma in Incident and Investigation, learners will be equipped to conduct professional investigations, prepare defensible reports, and recommend effective corrective actions. This diploma ensures that graduates can safeguard workplace environments, promote compliance, and contribute to long-term organisational safety success.
The LICQual Level 3 Diploma in Incident and Investigation is designed for motivated individuals who wish to enhance their expertise in workplace safety, compliance, and investigation processes. This programme is particularly suited for learners seeking professional growth in safety-critical industries.
Health and Safety Officers
- Professionals responsible for monitoring, maintaining, and improving workplace safety standards.
- Individuals seeking advanced skills in conducting and reporting workplace incident investigations.
Supervisors and Team Leaders
- Managers and supervisors who oversee employees in industries with high safety risks.
- Learners who need practical skills to manage workplace incidents and ensure compliance.
Risk and Compliance Professionals
- Individuals working in quality assurance, compliance, or risk management roles.
- Professionals aiming to strengthen their knowledge of legal and regulatory frameworks in incident investigation.
Aspiring Safety Specialists
- Beginners who want to enter the field of occupational health and safety with a solid foundation.
- Learners seeking an internationally recognised qualification to pursue careers in safety management and compliance.
Industry Professionals in High-Risk Sectors
- Workers in oil and gas, construction, manufacturing, or healthcare industries where incident investigation is critical.
- Professionals aiming to improve their organisation’s safety culture and reduce operational risks.
The LICQual Level 3 Diploma in Incident and Investigation provides an ideal pathway for both aspiring and experienced professionals to develop advanced investigative and analytical skills. By enrolling in this programme, learners will gain the expertise required to make workplaces safer, more compliant, and better prepared to manage incidents effectively.
