ICTQual AB ISO 20121:2024 Event Sustainability Management Systems Lead Auditor Course

Course Introduction

The ICTQual AB ISO 20121:2024 Event Sustainability Management Systems Lead Auditor Course is an internationally recognized qualification designed for professionals who aim to lead audits and assessments of sustainable event management systems. It provides the knowledge and skills required to evaluate compliance with ISO 20121:2024 standards, ensuring events are planned and delivered responsibly.

This program focuses on sustainability principles, risk management, stakeholder engagement, and auditing techniques. Learners gain expertise in assessing environmental, social, and economic impacts of events, while applying international best practices to promote efficiency and accountability. The course emphasizes practical auditing skills, enabling participants to conduct effective audits and support organizations in achieving certification.

Graduates of this qualification achieve global credibility as lead auditors, capable of guiding organizations toward sustainable event practices. Whether working in event management, consultancy, or compliance, the ICTQual AB ISO 20121:2024 Lead Auditor Course enhances career prospects and empowers professionals to make a lasting impact in the growing field of sustainable event management.

Program Highlights

Mandatory Units

The ICTQual AB ISO 20121:2024 Event Sustainability Management Systems Lead Auditor Course qualification consists of 6 units for the completed qualification.

  1. Introduction to ISO 20121:2024 and Sustainable Event Management
  2. Understanding Event Sustainability Management Systems (ESMS)
  3. Risk Assessment and Sustainability Impact Evaluation
  4. Auditing Principles, Process, and Techniques (Based on ISO 19011)
  5. Conducting and Leading ISO 20121 Audits
  6. Reporting, Nonconformities, and Continuous Improvement

The ICTQual AB ISO 20121:2024 Event Sustainability Management Systems Lead Auditor Course is designed for professionals who wish to lead audits and assessments of sustainable event management systems. To ensure candidates are prepared for the demands of this qualification, the following entry requirements apply:

Age Requirement

  • Applicants must be at least 18 years old, reflecting the maturity required for auditing and leadership responsibilities.

Educational Background

  • A Level 5 diploma or equivalent qualification in management, sustainability, auditing, or a related discipline is recommended. Candidates with a bachelor’s degree in relevant fields are strongly preferred.

Professional Experience

  • Applicants should have at least two to three years of work experience in event management, sustainability, compliance, or auditing roles. Prior exposure to ISO standards or management systems is highly beneficial.

Language Proficiency

  • Since the program is delivered in English, candidates must demonstrate competence in written and spoken English. Non‑native speakers may be asked to provide evidence such as IELTS or equivalent certification.

Learning Outcomes for the Study Units:

1. Introduction to ISO 20121:2024 and Sustainable Event Management

Learning Outcomes:

  • Explain the purpose, structure, and scope of ISO 20121:2024.
  • Describe the principles of sustainable development in the context of events.
  • Identify key drivers and benefits of implementing a Sustainable Event Management System (SEMS).
  • Understand the historical development and evolution of ISO 20121.
  • Recognize how ISO 20121 aligns with broader global sustainability goals (e.g., UN SDGs).

2. Understanding Event Sustainability Management Systems (ESMS)

Learning Outcomes:

  • Define the components and structure of an effective ESMS.
  • Explain the roles and responsibilities of stakeholders in managing sustainable events.
  • Describe the integration of sustainability policies into the event lifecycle.
  • Understand operational controls and documentation requirements under ISO 20121.
  • Analyze how sustainability can be embedded into procurement, venue selection, logistics, and communications.

3. Risk Assessment and Sustainability Impact Evaluation

Learning Outcomes:

  • Identify environmental, social, and economic risks and opportunities in event management.
  • Apply tools and techniques for sustainability risk and impact assessment.
  • Evaluate event-related sustainability aspects and establish performance indicators.
  • Set measurable sustainability objectives and targets in line with ISO 20121 requirements.
  • Support continuous improvement through data-driven impact evaluation.

4. Auditing Principles, Process, and Techniques (Based on ISO 19011)

Learning Outcomes:

  • Understand the principles of auditing and auditor conduct according to ISO 19011:2018.
  • Explain the stages of the audit process: planning, conducting, reporting, and follow-up.
  • Apply audit methods such as document review, interviews, and observation.
  • Develop audit criteria and select appropriate sampling strategies.
  • Demonstrate effective communication and interview techniques during audits.

5. Conducting and Leading ISO 20121 Audits

Learning Outcomes:

  • Prepare audit plans and checklists aligned with ISO 20121 requirements.
  • Lead and coordinate audit teams effectively and impartially.
  • Conduct opening and closing meetings with auditees.
  • Collect and validate objective evidence of conformance and nonconformance.
  • Demonstrate leadership skills in managing audit scope, time, and resources.

6. Reporting, Nonconformities, and Continuous Improvement

Learning Outcomes:

  • Draft clear, concise, and evidence-based audit reports.
  • Identify, classify, and document nonconformities appropriately.
  • Conduct root cause analysis for nonconformities.
  • Recommend and verify corrective actions for continual improvement.
  • Support organizations in preparing for certification, surveillance, and re-certification audits.

The ICTQual AB ISO 20121:2024 Event Sustainability Management Systems Lead Auditor Course is designed for professionals and organizations committed to embedding sustainability into event planning, delivery, and auditing. It is suitable for individuals seeking international recognition and advanced expertise in sustainable event management.

  • Aspiring lead auditors specializing in ISO 20121:2024 event sustainability management systems.
  • Event managers and coordinators responsible for planning conferences, festivals, exhibitions, and large‑scale events.
  • Sustainability consultants aiming to expand their auditing and compliance expertise in the events sector.
  • Compliance officers and quality managers ensuring organizations meet international sustainability standards.
  • Corporate professionals managing internal or external events with environmental and social impact considerations.
  • NGO and non‑profit leaders organizing community or awareness events with sustainability goals.
  • Government and regulatory officials overseeing event compliance with sustainability frameworks.
  • Experienced auditors seeking advanced recognition in event sustainability auditing.
  • Training providers and educators delivering internationally benchmarked sustainability auditing programs.
  • Project managers and planners coordinating event logistics and documentation with sustainability requirements.
  • Hospitality and tourism professionals involved in sustainable event delivery within hotels, resorts, and venues.
  • Environmental managers integrating ISO 20121 with other standards such as ISO 14001 and ISO 45001.
  • CSR and ESG specialists embedding sustainability into corporate events and reporting frameworks.
  • International professionals seeking career mobility and global recognition in sustainable event management.

Frequently Asked Questions

It is a globally recognized qualification that equips professionals with advanced auditing skills to assess and improve event sustainability management systems in line with ISO 20121:2024 standards

The program is ideal for event managers, sustainability consultants, compliance officers, auditors, and professionals involved in planning or evaluating large‑scale events who want to ensure environmental, social, and economic sustainability

Learners develop expertise in auditing techniques, stakeholder engagement, risk management, and sustainability principles. The course emphasizes practical auditing methodologies to evaluate compliance and drive continual improvement

The ICTQual AB ISO 20121:2024 Lead Auditor Course aligns with global standards, giving graduates credibility and recognition across industries and borders

While not mandatory, access to a workplace or case studies is highly beneficial to apply learning in real‑world contexts.

Duration varies by institution and delivery mode, but most learners complete the program within six to twelve months

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