ProQual Level 2 Certificate in Healthcare and Social Care Support Skills

The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is not just a qualification; it’s a transformative journey designed to empower individuals with the essential knowledge and skills necessary to excel in the dynamic realms of healthcare and social care. This coveted certificate program stands as a beacon of excellence, opening doors to a fulfilling career and amplifying the abilities of those who embrace it.

The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is a comprehensive and highly regarded qualification designed to equip individuals with the fundamental knowledge and skills required to provide quality care and support within the healthcare and social care sectors. This certificate program is ideal for individuals aspiring to begin a career in healthcare and social care or those already working in these fields and looking to enhance their competencies.

At its core, this program is a comprehensive voyage into the heart of healthcare and social care. It doesn’t just scratch the surface; it delves deep, equipping learners with a rich tapestry of expertise. The curriculum is carefully curated to encompass all the critical elements, from communication fundamentals to safeguarding principles. It’s a holistic approach that ensures a well-rounded understanding of the field.

What sets this program apart is its remarkable flexibility. It’s not just for fresh-faced enthusiasts looking to embark on their professional journey, but it’s also a vital asset for those already treading the path. Whether you’re starting from scratch or seeking to elevate your current competencies, this program is your compass. Its adaptable structure caters to your schedule, offering both full-time and part-time study options, so you can achieve your goals at your own pace

Upon successful completion of this certificate, a world of opportunities unfolds. You become a healthcare assistant, a support worker, or a care coordinator, armed with the expertise and confidence to navigate the intricate landscape of healthcare and social care. It’s your stepping stone to a rewarding career where you play a pivotal role in improving the lives of others.

We are offering ProQual Qualifications in Association with ICTQual ( Inspire College of Technologies Uk).

Program Highlights

To achieve the qualification candidates must achieve a minimum of 13 credits: a minimum of 8 credits must be from the Level 2 units and the remaining 5 credits can be from any combination of units from the Level 2 or Level 3 or Level 4 units

Sr#	Unit Title	Credit Value	GLH
1	Implement person centred approaches in health and social care	5	33
2	Principles of safeguarding and protection in health and social care	3	26
3	Assist in the administration of medication	4	25
4	Carry out personal hygiene for individuals unable to care for themselves	3	23
5	Support individuals with speech and language disorders to develop their communication skills	4	28
6	Perform the non-scrubbed circulating role for perioperative procedures	3	23
7	Minimise the risk of infection when transporting and storing healthcare waste	3	20
8	Assist in the issuing of prescribed items	3	15
9	Assist in the manufacture and assembly of medicinal products	7	20
10	Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products	10	40
11	Support individuals to carry out their own health care procedures	2	15
12	Provide support for therapy sessions	2	14
13	Contribute to the discharge of individuals to carers	2	14
14	Paediatric Emergency First Aid	1	10
15	Introduction to communication in health, social care or children’s and young people’s settings	3	23
16	Support individuals to meet personal care needs	2	16
17	Contribute to the safe use of medical devices in the perioperative environment	4	29
18	Causes and Spread of Infection	2	20
19	Prepare documentation, materials, components and other items for the preparation of aseptic products	6	10
20	Introduction to duty of care in health, social care or children’s and young people’s settings	1	9
21	Provide support for mobility	2	14
22	Assist others to plan presentations	2	16
23	Order Routine Pharmaceutical Stock	3	11
24	Dementia Awareness	2	17
25	Move and position individuals in accordance with their plan of care	4	26
26	Support individuals to manage continence	3	19
27	Handle information in health and social care settings	1	10
28	The role of the health and social care worker	2	14
29	Obtain and test specimens from individuals	2	12
30	Prepare individuals for healthcare activities	3	17
31	Assist in planning and evaluating learning activities	3	22
32	Assist the practitioner to carry out health care activities	2	13
33	Minimise the risk of infection during the removal of used linen	2	15
34	Inform an individual of discharge arrangements	2	13
35	Understand the context of supporting individuals with learning disabilities	4	35
36	Select and wear appropriate personal protective equipment for work in health care settings	2	15
37	Monitor and maintain the environment and resources during and after clinical / therapeutic activities	3	20
38	Prepare and dress for scrubbed clinical roles	4	28
39	Care for individuals with naso-gastric tubes	3	20
40	The principles of Infection Prevention and Contro	3	30
41	Assist with the provision of a pharmacy service to meet individuals’ needs	3	10
42	Contribute to the effectiveness of teams	3	5
43	Introduction to personal development in health, social care or children’s and young people’s settings	3	23
44	Support individuals who are distressed	3	21
45	Support individuals undergoing healthcare activities	3	22
46	Prepare equipment for intraoperative cell salvage blood processing	4	26
47	Assist in receiving, handling and dispatching clinical specimens	2	17
48	Assist in the sale of medicines and products	8	50
49	Receive Pharmaceutical Stock	3	9
50	Prepare aseptic products	10	40
51	Prepare and apply dressings and drains to individuals in the perioperative environment	2	18
52	Planning and Monitoring Work	2	8
53	Cleaning, Decontamination and Waste Management	2	20
54	Ensure your own Actions Reduce risks to Health and Safety	2	8
55	Introduction to equality and inclusion in health, social care or children’s and young people’s settings	2	20
56	Provide agreed support for foot care	3	23
57	Contribute to health and safety in health and social care	4	33
58	Support independence in the tasks of daily living	5	33
59	Prepare equipment for intraoperative cell salvage blood collection	2	17
60	Maintaining quality standards in the health sector	1	8
61	Emergency First Aid Skills	1	10
62	Assemble prescribed items	3	15
63	Support participation in learning and development activities	3	23
64	Provide support for sleep	2	13
65	Remove wound closure materials	3	24
66	Support individuals to eat and drink	2	15
67	Undertake agreed pressure area care	4	30
68	Meet food safety requirements when providing food and drink for individuals	2	15
69	Understand loss and grief in end of life care	3	22
70	Understand how to work in end of life care	3	28
71	Service improvements in the health sector	2	15

Sr#	Unit Title	Credit Value	GLH
1	Work with babies and young children to promote their development and learning	6	45
2	Engage in personal development in health, social care or children’s and young people’s settings	3	10
3	Support individuals with multiple conditions and/or disabilities	4	31
4	Support individuals who are bereaved	4	30
5	Prepare for and carry out extended feeding techniques	4	27
6	Provide support to continue recommended therapies	3	20
7	Insert and secure nasogastric tubes	4	30
8	Develop positive relationships with children and young people	4	30
9	Provide advice and information to enable parents to promote the health and well-being of their newborn babies	3	22
10	Facilitate and monitor housing and accommodation services to support individuals with mental health needs	5	32
11	Collaborate in the assessment of environmental and social support in the community	4	23
12	Influencing Others at Work	1	6
13	Care for the physical and nutritional needs of babies and young children	6	45
14	Support families who have a child with a disability	3	23
15	Support individuals to manage their finances	3	20
16	Obtain venous blood samples	3	24
17	Implement therapeutic group activities	4	25
18	Collate and communicate health information to individuals	3	20
19	Provide information and advice to individuals on eating to maintain optimum nutritional status	5	38
20	Assist in the implementation of programmes to increase mobility, movement and functional independence	4	28
21	Receive and handle clinical specimens within the sterile field	4	30
22	Prepare anaesthetic environment and provide support for pre and post-operative anaesthesia and recovery	5	38
23	Make recommendations for the use of physical resources in a health setting	5	33
24	Maintaining quality standards in the health sector	2	13
25	Understand Models of Disability	3	26
26	Support individuals to access and use services and facilities	4	25
27	Promote and implement health and safety in health and social care	6	43
28	Support young people with a disability to make the transition into adulthood	5	40
29	Understand mental well-being and mental health promotion	3	14
30	Carry out vision screening	4	27
31	Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services	5	35
32	Implement hydrotherapy programmes for individuals and groups	5	35
33	Deliver exercise sessions to improve individuals’ health and wellbeing	5	32
34	Provide support to the surgical team when preparing individuals for operative and invasive procedures	4	32
35	Facilitate person centred assessment, planning, implementation and review	6	45
36	Work in partnership with families to support individuals	4	27
37	Support individuals to develop and run support groups	3	24
38	Monitor own work practice in health, social care or children’s and young people’s settings	3	20
39	Perform first line calibration on clinical equipment to ensure it is fit for use	3	20
40	Monitor and review individuals progress in relation to maintaining optimum nutritional status	3	26
41	Give presentations to groups	4	26
42	Support individuals in undertaking their chosen activities	4	24
43	Control the use of physical resources in a health setting	3	25
44	Support children and young people experiencing transitions	3	28
45	Promote communication in health, social care or children’s and young people’s settings	3	10
46	Contribute to the prevention of aggressive and abusive behaviour of people	4	26
47	Service improvement in the health sector	3	20
48	Understand the process and experience of dementia	3	22
49	Understand Physical Disability	3	22
50	Support individuals with a learning disability to access healthcare	3	25
51	Undertake urethral catheterisation processes	4	28
52	Promote good practice in handling information in health and social care settings	2	16
53	Understand mental health problems	3	14
54	Perform routine Electrocardiograph ECG Procedures	4	30
55	Undertake treatments and dressings of lesions and wounds	4	25
56	Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needs	6	37
57	Administer oral nutritional products to individuals	5	35
58	Promote effective communication with individuals with sensory loss	4	30
59	Work with other professionals and agencies to support individuals with physical disability	3	23
60	Support individuals to access housing and accommodation services	4	24
61	Identify information requirements in a health context	4	30
62	Prepare and reproduce permanent radiographic images	4	23
63	Develop and prepare speech and language therapy resources for alternative and augmentative communication AAC use	4	25
64	Carry out wound drainage care	4	32
65	Prepare and provide surgical instrumentation and supplementary items for the surgical team	6	43
66	Care for a newly born baby when the mother is unable to do so	4	32
67	Understand Child and Young Person Development	4	30
68	Provide support to maintain and develop skills for everyday life	4	28
69	Facilitate learning and development activities to meet individual needs and preferences	5	35
70	Enable individuals with behavioural difficulties to develop strategies to change their behaviour	8	41
71	Reprocess endoscopy equipment	4	30
72	Support individuals with cognition and learning difficulties	5	34
73	Assist in testing individuals’ abilities prior to planning physical activities	5	38
74	Support individuals to manage dysphagia	5	35
75	Provide advice on foot care for individuals with diabetes	3	23
76	Transport, transfer and position individuals and equipment within the perioperative environment	5	32
77	Understand Sensory Loss	3	21
78	Support families who are affected by Acquired Brain Injury	3	30
79	Support individuals during a period of change	4	29
80	Perform intravenous cannulation	4	34
81	Care for individuals with urethral catheters	4	30
82	Conduct routine maintenance on clinical equipment	4	30
83	Assist and support individuals to use alternative and augmentative communication systems _AAC	5	35
84	Measure and record individuals’ body fluid balance in a perioperative environment	4	23
85	Support parents/carers to interact with and care for their newborn baby	4	30
86	Deliver training through demonstration and instruction	3	21
87	Principles for implementing duty of care in health, social care or children’s and young people’s settings	1	5
88	Promote Child and Young Person Development	3	25
89	Develop and sustain effective working relationships with staff in other agencies	4	24
90	Undertake physiological measurements	3	23
91	Undertake stoma care	4	30
92	Assure the effective functioning of radiographic image processing equipment	4	25
93	Operate equipment for intraoperative cell salvage blood collection	5	40
94	Advise and inform individuals on managing their condition	5	31
95	Assist others to monitor individuals’ progress in managing dysphagia	5	38
96	Support carers to meet the care needs of individuals	5	30
97	Maintain pharmaceutical stock	3	4
98	Anatomy and Physiology for Maternity Support Workers	2	20
99	Receive prescriptions from individuals	3	15
100	Understand how to support individuals with autistic spectrum conditions	3	28
101	Support Individuals with Specific Communication Needs	5	35
102	Obtain and test capillary blood samples	4	30
103	Support individuals at the end of life	7	53
104	Contribute to effective multidisciplinary team working	3	20
105	Analyse and present health related data and information	4	30
106	Remove wound drains	4	27
107	Develop activities and materials to enable individuals to reach specific communication goals	5	38
108	Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process	5	39
109	Support parents/carers and those in a parental role to care for babies during their first year	5	36
110	Obtain a client history	3	22
111	Manage the availability of physical resources to meet service delivery needs in a health setting	5	33
112	Administer medication to individuals, and monitor the effects	5	30
113	Assist in the Issuing of Pharmaceutical Stock	4	5
114	Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check	4	11
115	Promote equality and inclusion in health, social care or children’s and young people’s settings	2	8
116	Understand the impact of Acquired Brain Injury on individuals	3	28
117	Support individuals to live at home	4	25
118	Promote person centred approaches in health and social care	6	41
119	Undertake tissue viability risk assessments	3	26
120	Interact with and support individuals using telecommunications	5	36
121	Manufacture equipment or medical devices for individuals within healthcare	4	30
122	Provide support for individuals with communication and interaction difficulties	5	39
123	Monitor individuals’ progress in relation to managing their body weight and nutrition	3	26
124	Assist in implementing treatment programmes for individuals with severely reduced movement/mobility	5	29
125	Assist in the delivery of perioperative care and support to individuals	4	31
126	Examine the feet of individuals with diabetes	4	32

Sr#	Unit Title	Credit Value	GLH
1	Support disabled children and young people and those with specific requirements	6	45
2	Enable children and young people to understand their health and well-being	5	38
3	Develop and agree individualised care plans for babies and families	5	38

The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills serves as an essential prerequisite for individuals seeking to pursue careers or educational opportunities in the field of healthcare and social care. This qualification is designed to ensure that candidates possess the foundational knowledge and skills necessary to thrive in these sectors. To gain admission to programs or positions requiring this certificate, candidates must meet the following entry requirements:

Age Requirement: There is typically no specific age restriction for obtaining the ProQual Level 2 Certificate in Healthcare and Social Care Support Skills. However, candidates should be of legal working age if they intend to apply their certification in a professional capacity.
Educational Qualifications: To be eligible for this certification, candidates should have a basic level of education, typically equivalent to the completion of mandatory schooling. This may vary depending on the specific requirements of the institution or organization offering the program.
English Language Proficiency: Adequate English language skills may be necessary to successfully complete the program and assessments associated with the ProQual Level 2 Certificate. Proof of English proficiency may be required for non-native English speakers.
Criminal Record Check: Some employers or educational institutions may require candidates to undergo a criminal record check or background clearance to ensure they meet the necessary standards for working in healthcare or social care settings.
Health Requirements: Given the nature of healthcare and social care roles, candidates may need to demonstrate certain health and immunization requirements to protect both themselves and the individuals they will be working with. Specific health requirements will vary based on the institution or employer.
Interview or Assessment: In some cases, candidates may be required to attend an interview or undergo additional assessments as part of the admission process. This is to ensure that the candidate’s personal qualities and motivations align with the demands of a healthcare or social care role.
Application Process: To gain admission, candidates must typically submit a formal application to the relevant institution or employer offering the ProQual Level 2 Certificate program. The application process may involve submission of academic transcripts, a personal statement, and other required documents.

Candidates should note that specific entry requirements may vary depending on the institution, program, or employer offering the ProQual Level 2 Certificate in Healthcare and Social Care Support Skills. Therefore, it is recommended to consult with the specific institution or organization for detailed and up-to-date information on their admission criteria and application procedures.

The learning outcomes for the ProQual Level 2 Certificate in Healthcare and Social Care Support Skills are designed to ensure that learners acquire the necessary knowledge and skills to provide effective support in healthcare and social care settings. The outcomes are as follows:

Understand the Healthcare and Social Care Environment:
- Identify the key roles and responsibilities of healthcare and social care workers.
- Explain the importance of person-centered care in the healthcare and social care sector.
- Recognize the rights and choices of individuals receiving care and support.
Promote Communication and Interpersonal Skills:
- Demonstrate effective communication techniques in healthcare and social care settings.
- Foster positive interpersonal relationships with service users, colleagues, and other stakeholders.
- Recognize the significance of confidentiality and privacy in healthcare and social care interactions.
Support the Well-being of Individuals:
- Identify factors that contribute to the physical and emotional well-being of individuals.
- Assist individuals in maintaining their independence and dignity.
- Provide support for individuals with specific needs, including those with disabilities and mental health issues.
Safeguarding and Protecting Individuals:
- Understand the principles and practices of safeguarding in healthcare and social care.
- Recognize signs of abuse and neglect and know how to report concerns.
- Comply with legal and ethical responsibilities to protect the well-being of service users.
Support the Implementation of Infection Control:
- Understand the principles of infection control and their significance in healthcare.
- Apply appropriate infection control measures to prevent the spread of infections.
- Maintain a clean and hygienic environment to ensure the safety of service users.
Contribute to the Care Planning Process:
- Participate in the development and implementation of care plans for individuals.
- Work collaboratively with multidisciplinary teams to meet the diverse needs of service users.
- Document and report on the progress and changes in the care of individuals.
Promote Health and Safety in the Workplace:
- Identify potential health and safety risks in the healthcare and social care environment.
- Demonstrate knowledge of relevant health and safety regulations and procedures.
- Implement measures to create a safe and secure workplace for both service users and colleagues.
Reflect on and Develop Personal Practice:
- Engage in reflective practice to evaluate and enhance personal skills and knowledge.
- Seek opportunities for professional development and continuous improvement.
- Comply with ethical and legal standards in the healthcare and social care sector.
Contribute to a Positive Team Working Environment:
- Collaborate effectively with colleagues to provide high-quality care and support.
- Promote a positive team culture that values diversity and inclusivity.
- Address conflicts and challenges in a constructive and respectful manner.

These learning outcomes are designed to equip learners with the fundamental skills and knowledge needed to excel in healthcare and social care support roles while maintaining a strong commitment to ethical and professional standards.

The “ProQual Level 2 Certificate in Healthcare and Social Care Support Skills” is designed for individuals who are interested in pursuing a career in the healthcare and social care sectors. This course is tailored to meet the needs of a diverse range of learners and is suitable for:

Aspiring Healthcare and Social Care Professionals: This course is ideal for individuals who are looking to begin their careers in healthcare and social care. It provides foundational knowledge and skills necessary for entry-level positions in these fields.
Current Healthcare and Social Care Workers: This course can benefit individuals already working in healthcare and social care who want to enhance their knowledge and skills, potentially leading to better job prospects and career advancement.
Job Seekers: Those who are looking to retrain or switch careers to healthcare and social care can use this course as a stepping stone to enter these industries.
Support Workers: People working as support workers, healthcare assistants, or caregivers can take this course to improve their understanding and skills, ultimately providing better care and support to those they serve.
Family Caregivers: Even family members caring for loved ones with healthcare and social care needs can benefit from this course by gaining knowledge and skills that can improve the quality of care they provide.
Individuals with a General Interest: Some individuals may take this course out of personal interest, wanting to learn more about healthcare and social care support to better assist friends or family members.
Unemployed or Underemployed Individuals: The course can also be suitable for individuals who are unemployed or underemployed and looking to gain a valuable qualification that can increase their employability in the healthcare and social care sectors.

The “ProQual Level 2 Certificate in Healthcare and Social Care Support Skills” serves as a foundation, equipping learners with essential knowledge and abilities required for roles in these critical fields. It can be a stepping stone towards further education or specialization within healthcare and social care.

Frequently Asked Questions

The certificate covers a range of topics relevant to healthcare and social care, including communication, safeguarding, person-centered care, health and safety, infection control, and more. The exact topics may vary depending on the specific units chosen.

Yes, many training providers offer the ProQual Level 2 Certificate in Healthcare and Social Care Support Skills through online or distance learning. This provides flexibility for individuals who are working or have other commitments.

The duration of the certificate can vary depending on the learning pace of the individual. On average, learners can complete the certificate in about 6 to 12 months, but it can be completed faster or slower depending on the circumstances.

There are no specific entry requirements for this certificate, but it’s essential to have a willingness to learn and a passion for working in healthcare or social care.

The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is a vocational qualification designed to provide learners with the necessary knowledge and skills to work effectively in the healthcare and social care sector.