The LICQual Level 3 Diploma in HR and Learning & Development – HR Support is a comprehensive qualification designed to prepare learners for essential roles within human resources and employee development functions. In today’s competitive business environment, organizations depend on skilled HR professionals to manage talent, support workforce growth, and ensure compliance with employment standards. LICQual Level 3 Diploma in HR and Learning & Development – HR Support provides the foundation for developing expertise in HR support while integrating the principles of learning and development to enhance employee performance and organizational success.
The LICQual Level 3 Diploma in HR and Learning & Development – HR Support covers key areas such as HR operations, employee relations, recruitment, performance management, and workplace policies, while also emphasizing the importance of training delivery and learning program coordination. Learners will gain practical skills in handling day-to-day HR support tasks, supporting workforce development initiatives, and aligning HR practices with organizational goals.
By combining theoretical knowledge with practical applications, LICQual Level 3 Diploma in HR and Learning & Development – HR Support equips learners with the ability to address real-world HR challenges, foster positive workplace cultures, and contribute effectively to organizational learning strategies. Participants will also develop strong communication, problem-solving, and decision-making skills essential for supporting both employees and management.
Upon completion, graduates of the LICQual Level 3 Diploma in HR and Learning & Development – HR Support will be well-prepared to pursue roles such as HR assistant, learning and development coordinator, or HR support specialist. LICQual Level 3 Diploma in HR and Learning & Development – HR Support also serves as a valuable progression pathway for individuals aspiring to advance into higher-level HR or learning and development roles.
Program Highlights
Mandatory Units
- Introduction to Human Resource Management
- Supporting Recruitment and Onboarding Processes
- Understanding Employment Law and Workplace Policies
- Learning & Development Principles and Delivery Methods
- Performance Management and Employee Engagement
- HR Systems, Documentation, and Effective Communication in the Workplace
The LICQual Level 3 Diploma in HR and Learning & Development – HR Support is designed to be accessible to a wide range of learners, from beginners entering the field to professionals seeking to formalize their HR knowledge. To ensure that participants are prepared to successfully engage with the program, certain entry requirements have been set. These requirements help maintain a balance between academic readiness and practical ability, ensuring learners can maximize the benefits of the qualification.
Age Requirements
- Learners must be at least 16 years of age at the time of enrolment.
- This ensures that participants have the maturity and readiness to engage with both academic content and practical workplace applications.
Educational Requirements
- A minimum of a Level 2 qualification or equivalent is recommended to provide a solid academic foundation.
- Candidates without formal qualifications may still be considered if they can demonstrate a strong commitment to learning and career development in HR or learning and development.
Professional Experience
- No prior professional experience in HR is mandatory, making this diploma accessible to beginners.
- However, candidates with some exposure to HR tasks, administration, or people management may find it easier to apply theoretical knowledge in practical contexts.
English Language Proficiency
- Learners must demonstrate a good command of written and spoken English to successfully complete coursework and assessments.
- For non-native English speakers, evidence of English language proficiency, such as an IELTS score of 5.0 or equivalent, is recommended.
By meeting these entry requirements, learners are equipped with the right foundation to succeed in this diploma program. This ensures a smooth learning journey, enabling participants to build essential HR and learning support skills and progress confidently into professional roles or higher-level qualifications in human resources and workforce development.
LICQual Level 3 Diploma in HR and Learning & Development – HR Support equips learners with essential knowledge, practical skills, and workplace applications to support HR operations and learning functions effectively. Each unit is designed to align with international standards, ensuring that graduates are ready to meet the demands of today’s HR and workforce development sectors.
Introduction to Human Resource Management
- Demonstrate understanding of the role and importance of HR within an organizational context.
- Identify key HR functions such as recruitment, employee relations, and workforce planning.
- Apply basic HR practices to support organizational goals and employee wellbeing.
- Develop awareness of ethical and professional responsibilities in HR support roles.
Supporting Recruitment and Onboarding Processes
- Assist in creating accurate job descriptions and person specifications.
- Apply best practices for screening candidates and organizing interviews.
- Support onboarding activities to ensure new employees integrate smoothly into the workplace.
- Demonstrate skills in maintaining recruitment documentation and compliance with policies.
Understanding Employment Law and Workplace Policies
- Explain the key principles of employment legislation and workplace rights.
- Apply knowledge of policies such as equality, health and safety, and diversity in daily HR functions.
- Support the implementation of fair and transparent workplace procedures.
- Recognize the role of HR in ensuring compliance and minimizing legal risks.
Learning & Development Principles and Delivery Methods
- Understand the purpose of learning and development within organizational growth.
- Identify different training methods and their applications in workplace learning.
- Assist in the coordination and delivery of employee training programs.
- Evaluate the effectiveness of training activities through feedback and observation.
Performance Management and Employee Engagement
- Explain the objectives of performance management systems in organizations.
- Support managers in implementing appraisal processes and employee feedback sessions.
- Identify strategies for enhancing employee engagement and motivation.
- Apply communication techniques to build positive employee relations.
HR Systems, Documentation, and Effective Communication in the Workplace
- Demonstrate ability to manage HR records and maintain accurate documentation.
- Utilize HR systems to process employee data effectively and securely.
- Apply professional communication skills in verbal and written formats within HR contexts.
- Support collaboration across departments by providing clear and timely HR information.
By completing LICQual Level 3 Diploma in HR and Learning & Development – HR Support, learners will develop a strong foundation in HR support and learning and development practices. The outcomes prepare graduates to contribute effectively to HR teams, support employee growth, and ensure compliance with workplace policies. These competencies provide both immediate career opportunities and progression pathways into higher-level HR or learning and development qualifications.
This qualification is designed for individuals who aspire to begin or grow their careers in human resources and workforce development. It is suitable for a wide range of learners who are passionate about supporting people, improving workplace practices, and contributing to organizational growth.
Educational Instructors and Trainers
- Those involved in teaching or delivering training who want to enhance their HR knowledge.
- Individuals looking to integrate HR practices into their training and staff development roles.
Environmental Advocates and Activists
- Professionals aiming to link HR policies with sustainability and ethical workplace practices.
- Activists who wish to promote inclusive policies and fair treatment within organizations.
Students and Recent Graduates
- Fresh graduates seeking an entry-level qualification to begin a career in HR support.
- Students looking for practical skills that bridge academic knowledge with workplace applications.
Career Changers
- Professionals from other industries aiming to transition into HR and learning and development.
- Individuals seeking to build a foundation for long-term careers in workforce management.
Policy Makers and Regulators
- Individuals involved in shaping workplace standards and regulations who need HR insights.
- Professionals responsible for ensuring compliance and best practices in organizational policies.
The LICQual Level 3 Diploma in HR and Learning & Development – HR Support is a versatile qualification that serves diverse learner groups. Whether you are an instructor, graduate, career changer, or policymaker, this program provides the knowledge, skills, and practical grounding to excel in HR support and learning functions across a wide range of organizational contexts.
