ProQual Level 2 Certificate in Healthcare and Social Care Support Skills

The “ProQual Level 2 Certificate in Healthcare and Social Care Support Skills” is a recognized qualification specifically designed for individuals working in a variety of environments where they are expected to perform a range of Healthcare and Social Care tasks. This certificate is ideal for those who work in community or care home settings and are responsible for carrying out a limited number of tasks.

While these individuals may not be required to meet the full standards of a comprehensive Healthcare and Social Care Diploma, their industry demands that they demonstrate competence and skills in specific areas. The Level 2 Certificate provides them with the opportunity to showcase their abilities and attain a recognized qualification.

This certificate focuses on developing essential skills and knowledge that are directly applicable to the healthcare and social care sector. It covers a range of topics relevant to the job roles of support workers in community or care home settings. These topics may include communication skills, health and safety practices, person-centered care, safeguarding principles, and assisting individuals with personal care and daily activities.

By undertaking the ProQual Level 2 Certificate in Healthcare and Social Care Support Skills, individuals gain a deeper understanding of their roles and responsibilities in providing effective support and care. They acquire the necessary knowledge to meet industry standards and expectations, ensuring they can perform their tasks competently and confidently.

Completion of this certificate not only demonstrates an individual’s competence and skills but also enhances their career prospects. It allows them to meet the requirements set by the healthcare and social care industry and increases their employability in roles that involve a limited range of tasks.

We are offering ProQual Qualifications in Association with ICTQual ( Inspire College of Technologies Uk).

Program Highlights

To achieve the ProQual Level 2 Award in Healthcare and Social Care Support Skills qualification candidates must achieve 6 credits from any combination of units.

Sr#Unit TitleCredit
Value
GLH
1Implement person centred approaches in health and social care533
2Principles of safeguarding and protection in health and social care326
3Assist in the administration of medication425
4Carry out personal hygiene for individuals unable to care for themselves323
5Support individuals with speech and language disorders to develop their communication skills428
6Perform the non-scrubbed circulating role for perioperative procedures323
7Minimise the risk of infection when transporting and storing healthcare waste320
8Assist in the issuing of prescribed items315
9Assist in the manufacture and assembly of medicinal products720
10Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products1040
11Support individuals to carry out their own health care procedures215
12Provide support for therapy sessions214
13Contribute to the discharge of individuals to carers214
14Paediatric Emergency First Aid110
15Introduction to communication in health, social care or children’s and young people’s settings3 23
16Support individuals to meet personal care needs216
17Contribute to the safe use of medical devices in the perioperative environment429
18Causes and Spread of Infection220
19Prepare documentation, materials, components and other items for the preparation of aseptic products610
20Introduction to duty of care in health, social care or children’s and young people’s settings19
21Provide support for mobility214
22Assist others to plan presentations216
23Order Routine Pharmaceutical Stock311
24Dementia Awareness217
25Move and position individuals in accordance with their plan of care426
26Support individuals to manage continence319
27Handle information in health and social care settings110
28The role of the health and social care worker214
29Obtain and test specimens from individuals212
30Prepare individuals for healthcare activities317
31Assist in planning and evaluating learning activities322
32Assist the practitioner to carry out health care activities213
33Minimise the risk of infection during the removal of used linen215
34Inform an individual of discharge arrangements213
35Understand the context of supporting individuals with learning disabilities435
36Select and wear appropriate personal protective equipment for work in health care settings215
37Monitor and maintain the environment and resources during and after clinical / therapeutic activities320
38Prepare and dress for scrubbed clinical roles428
39Care for individuals with naso-gastric tubes320
40The principles of Infection Prevention and Contro330
41Assist with the provision of a pharmacy service to meet individuals’ needs310
42Contribute to the effectiveness of teams35
43Introduction to personal development in health, social care or children’s and young people’s settings323
44Support individuals who are distressed321
45Support individuals undergoing healthcare activities322
46Prepare equipment for intraoperative cell salvage blood processing426
47Assist in receiving, handling and dispatching clinical specimens217
48Assist in the sale of medicines and products850
49Receive Pharmaceutical Stock39
50Prepare aseptic products1040
51Prepare and apply dressings and drains to individuals in the perioperative environment218
52Planning and Monitoring Work28
53Cleaning, Decontamination and Waste Management220
54Ensure your own Actions Reduce risks to Health and Safety28
55Introduction to equality and inclusion in health, social care or children’s and young people’s settings220
56Provide agreed support for foot care323
57Contribute to health and safety in health and social care433
58Support independence in the tasks of daily living533
59Prepare equipment for intraoperative cell salvage blood collection217
60Maintaining quality standards in the health sector18
61Emergency First Aid Skills110
62Assemble prescribed items315
63Support participation in learning and development activities323
64Provide support for sleep213
65Remove wound closure materials324
66Support individuals to eat and drink215
67Undertake agreed pressure area care430
68Meet food safety requirements when providing food and drink for individuals215
69Understand loss and grief in end of life care322
70Understand how to work in end of life care328
71Service improvements in the health sector215
Sr#Unit TitleCredit
Value
GLH
1Work with babies and young children to promote their development and learning645
2Engage in personal development in health, social care or children’s and young people’s settings310
3Support individuals with multiple conditions and/or disabilities431
4Support individuals who are bereaved430
5Prepare for and carry out extended feeding techniques427
6Provide support to continue recommended therapies320
7Insert and secure nasogastric tubes430
8Develop positive relationships with children and young people430
9Provide advice and information to enable parents to promote the health and well-being of their newborn
babies
322
10Facilitate and monitor housing and accommodation services to support individuals with mental health needs532
11Collaborate in the assessment of environmental and social support in the community423
12Influencing Others at Work16
13Care for the physical and nutritional needs of babies and young children645
14Support families who have a child with a disability323
15Support individuals to manage their finances3 20
16Obtain venous blood samples324
17Implement therapeutic group activities425
18Collate and communicate health information to individuals320
19Provide information and advice to individuals on eating to maintain optimum nutritional status538
20Assist in the implementation of programmes to increase mobility, movement and functional independence428
21Receive and handle clinical specimens within the sterile field430
22Prepare anaesthetic environment and provide support for pre and post-operative anaesthesia and recovery538
23Make recommendations for the use of physical resources in a health setting533
24Maintaining quality standards in the health sector213
25Understand Models of Disability326
26Support individuals to access and use services and facilities425
27Promote and implement health and safety in health and social care643
28Support young people with a disability to make the transition into adulthood540
29Understand mental well-being and mental health promotion314
30Carry out vision screening427
31Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services535
32Implement hydrotherapy programmes for individuals and groups535
33Deliver exercise sessions to improve individuals’ health and wellbeing532
34Provide support to the surgical team when preparing individuals for operative and invasive procedures432
35Facilitate person centred assessment, planning, implementation and review645
36Work in partnership with families to support individuals427
37Support individuals to develop and run support groups324
38Monitor own work practice in health, social care or children’s and young people’s settings320
39Perform first line calibration on clinical equipment to ensure it is fit for use320
40Monitor and review individuals progress in relation to maintaining optimum nutritional status326
41Give presentations to groups426
42Support individuals in undertaking their chosen activities424
43Control the use of physical resources in a health setting325
44Support children and young people experiencing transitions328
45Promote communication in health, social care or children’s and young people’s settings310
46Contribute to the prevention of aggressive and abusive behaviour of people426
47Service improvement in the health sector320
48Understand the process and experience of dementia322
49Understand Physical Disability322
50Support individuals with a learning disability to access healthcare325
51Undertake urethral catheterisation processes428
52Promote good practice in handling information in health and social care settings216
53Understand mental health problems314
54Perform routine Electrocardiograph ECG Procedures430
55Undertake treatments and dressings of lesions and wounds425
56Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needs637
57Administer oral nutritional products to individuals535
58Promote effective communication with individuals with sensory loss430
59Work with other professionals and agencies to support individuals with physical disability323
60Support individuals to access housing and accommodation services424
61Identify information requirements in a health context430
62Prepare and reproduce permanent radiographic images423
63Develop and prepare speech and language therapy resources for alternative and augmentative communication AAC use425
64Carry out wound drainage care432
65Prepare and provide surgical instrumentation and supplementary items for the surgical team643
66Care for a newly born baby when the mother is unable to do so432
67Understand Child and Young Person Development430
68Provide support to maintain and develop skills for everyday life428
69Facilitate learning and development activities to meet individual needs and preferences535
70Enable individuals with behavioural difficulties to develop strategies to change their behaviour841
71Reprocess endoscopy equipment430
72Support individuals with cognition and learning difficulties534
73Assist in testing individuals’ abilities prior to planning physical activities538
74Support individuals to manage dysphagia535
75Provide advice on foot care for individuals with diabetes323
76Transport, transfer and position individuals and equipment within the perioperative environment532
77Understand Sensory Loss321
78Support families who are affected by Acquired Brain Injury330
79Support individuals during a period of change429
80Perform intravenous cannulation434
81Care for individuals with urethral catheters430
82Conduct routine maintenance on clinical equipment430
83Assist and support individuals to use alternative and augmentative communication systems _AAC535
84Measure and record individuals’ body fluid balance in a perioperative environment423
85Support parents/carers to interact with and care for their newborn baby430
86Deliver training through demonstration and instruction321
87Principles for implementing duty of care in health, social care or children’s and young people’s settings15
88Promote Child and Young Person Development325
89Develop and sustain effective working relationships with staff in other agencies424
90Undertake physiological measurements323
91Undertake stoma care430
92Assure the effective functioning of radiographic image processing equipment425
93Operate equipment for intraoperative cell salvage blood collection540
94Advise and inform individuals on managing their condition531
95Assist others to monitor individuals’ progress in managing dysphagia538
96Support carers to meet the care needs of individuals530
97Maintain pharmaceutical stock34
98Anatomy and Physiology for Maternity Support Workers220
99Receive prescriptions from individuals315
100Understand how to support individuals with autistic spectrum conditions328
101Support Individuals with Specific Communication Needs535
102Obtain and test capillary blood samples430
103Support individuals at the end of life753
104Contribute to effective multidisciplinary team working320
105Analyse and present health related data and information430
106Remove wound drains427
107Develop activities and materials to enable individuals to reach specific communication goals538
108Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process539
109Support parents/carers and those in a parental role to care for babies during their first year536
110Obtain a client history322
111Manage the availability of physical resources to meet service delivery needs in a health setting533
112Administer medication to individuals, and monitor the effects530
113Assist in the Issuing of Pharmaceutical Stock45
114Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check411
115Promote equality and inclusion in health, social care or children’s and young people’s settings28
116Understand the impact of Acquired Brain Injury on individuals328
117Support individuals to live at home425
118Promote person centred approaches in health and social care641
119Undertake tissue viability risk assessments326
120Interact with and support individuals using telecommunications536
121Manufacture equipment or medical devices for individuals within healthcare430
122Provide support for individuals with communication and interaction difficulties539
123Monitor individuals’ progress in relation to managing their body weight and nutrition326
124Assist in implementing treatment programmes for individuals with severely reduced movement/mobility529
125Assist in the delivery of perioperative care and support to individuals431
126Examine the feet of individuals with diabetes432
  1. Age Requirement: Candidates must be at least 16 years old at the start of the course.
  2. Educational Qualifications: There are no specific academic qualifications required for entry into this course. However, candidates with a basic understanding of English and mathematics may find it beneficial.
  3. Language Proficiency: Candidates should have a sufficient level of English language proficiency to engage in the course materials, complete assessments, and communicate effectively in a healthcare and social care setting.
  4. Background Checks: Depending on the policies of the institution offering the course and the requirements of the healthcare or social care organization, candidates may be required to undergo background checks, including criminal record checks and reference checks. These checks are typically essential for placement in healthcare and social care settings.
  5. Health and Safety: Due to the nature of the healthcare and social care sector, candidates may be required to demonstrate that they are physically and mentally capable of fulfilling the responsibilities associated with the course. This might involve providing evidence of immunizations, health assessments, and fitness for work.
  6. Access to a Healthcare or Social Care Setting (Work Placement): Some components of the course may require candidates to have access to a healthcare or social care setting, such as a hospital, care home, or community center. Candidates should be prepared to arrange and complete any necessary work placements, which may involve meeting additional health and safety requirements set by the placement site.

The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is designed to provide learners with a comprehensive understanding of the essential knowledge and skills required to excel in the healthcare and social care support field. Upon successful completion of this certificate, learners will be able to demonstrate the following learning outcomes:

  1. Understand the Healthcare and Social Care Sector:
    • Describe the key principles, values, and policies that underpin the healthcare and social care sector.
    • Explain the roles and responsibilities of healthcare and social care professionals within different care settings.
  2. Effective Communication Skills:
    • Demonstrate effective communication techniques when interacting with service users, colleagues, and healthcare professionals.
    • Show an understanding of the importance of confidentiality and privacy in healthcare and social care settings.
  3. Promote Equality, Diversity, and Inclusion:
    • Recognize and respect the diversity of service users and colleagues.
    • Understand the importance of promoting equality and inclusion in healthcare and social care practice.
  4. Health and Safety in Healthcare and Social Care Settings:
    • Identify potential hazards and risks in the workplace and implement measures to ensure the safety of service users and themselves.
    • Understand the importance of infection prevention and control.
  5. Person-Centered Care and Support:
    • Apply person-centered approaches to provide high-quality care and support to service users.
    • Recognize the importance of maintaining the dignity and autonomy of service users.
  6. Promote and Support Well-being:
    • Assist service users in maintaining their physical, emotional, and mental well-being.
    • Understand the importance of promoting a healthy lifestyle and supporting service users in their choices.
  7. Safeguarding and Protecting Vulnerable Individuals:
    • Recognize signs of abuse and neglect and know how to report concerns.
    • Understand the legal and ethical responsibilities related to safeguarding vulnerable individuals.
  8. Working Effectively in a Team:
    • Collaborate effectively with colleagues and other professionals in healthcare and social care settings.
    • Demonstrate effective teamwork and communication to provide coordinated care.
  9. Personal and Professional Development:
    • Identify opportunities for personal and professional development within the healthcare and social care sector.
    • Reflect on personal practice and seek opportunities for improvement.
  10. Promote Independence and Empowerment:
    • Support service users in developing skills and confidence to live independently.
    • Encourage service users to make informed choices and decisions about their care and support.
  11. Documentation and Record Keeping:
    • Maintain accurate and confidential records of care and support provided.
    • Understand the importance of clear and concise documentation in healthcare and social care.
  12. End of Life Care:
    • Provide sensitive and compassionate care to individuals at the end of life.
    • Understand the physical, emotional, and spiritual aspects of end-of-life care.

Successful completion of the ProQual Level 2 Certificate in Healthcare and Social Care Support Skills demonstrates competence in these key areas, equipping learners with the knowledge and skills necessary for a successful career in healthcare and social care support.

The “ProQual Level 2 Certificate in Healthcare and Social Care Support Skills” course is designed for individuals who are interested in pursuing a career in the healthcare and social care sector. This course is particularly suitable for:

  1. Entry-Level Healthcare Workers: Individuals who are new to the field of healthcare and social care and want to acquire fundamental knowledge and skills to start a career in this sector.
  2. Healthcare Assistants: Aspiring or current healthcare assistants who wish to enhance their competencies and qualifications to provide better care and support to patients and service users.
  3. Social Care Workers: Those working or aspiring to work in social care settings, such as residential care homes, community support services, and home care, who want to develop essential skills and knowledge for their role.
  4. Caregivers and Family Members: People who provide care and support to family members or friends with healthcare or social care needs and want to improve their caregiving abilities.
  5. Career Changers: Individuals from other fields who are considering a career change into healthcare and social care and need a foundational course to prepare for this transition.
  6. Students and Graduates: Students or recent graduates in related fields (e.g., nursing, psychology, sociology) who want to complement their academic knowledge with practical skills in healthcare and social care.
  7. Job Seekers: Those seeking employment in healthcare or social care and aiming to enhance their employability by obtaining a recognized qualification.
  8. Volunteers: Individuals who volunteer in healthcare or social care organizations and want to gain formal training and certification to better contribute to their volunteer roles.
  9. Personal Development: Anyone interested in personal development and gaining a deeper understanding of healthcare and social care principles, even if not pursuing a career in the sector.

This course provides a solid foundation in essential healthcare and social care support skills, making it suitable for a broad range of learners with different backgrounds and goals in the healthcare and social care field.

Frequently Asked Questions

The course covers a variety of topics, including communication skills, understanding and promoting the rights and well-being of individuals, principles of infection prevention and control, and health and safety in the workplace. It is designed to provide a comprehensive foundation for healthcare and social care roles.

Yes, many training providers offer online or blended learning options for this qualification, making it accessible to a wider range of learners.

The duration of the course can vary depending on factors such as the learner’s prior experience and the mode of study (full-time, part-time, or distance learning). Typically, it can be completed in six months to a year.

Yes, upon successful completion of this certificate, learners may choose to advance to higher-level qualifications in healthcare and social care, such as Level 3 or Level 4 diplomas. This qualification can be a stepping stone to career advancement within the sector.

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