The ProQual Level 2 Award in Healthcare and Social Care Support Skills is a comprehensive and highly regarded qualification designed to equip individuals with the fundamental knowledge and practical skills necessary to excel in the healthcare and social care sector. This award represents a pivotal stepping stone in the professional development of those seeking a fulfilling and meaningful career in healthcare and social care support.
This Level 2 Award is underpinned by a strong commitment to excellence, recognizing the vital role that healthcare and social care workers play in promoting the well-being and quality of life for individuals in need. With an ever-growing demand for qualified and compassionate professionals in these sectors, this qualification offers a gateway to various career opportunities.
The curriculum of this award is thoughtfully structured to provide a holistic understanding of healthcare and social care support. It covers a wide range of essential topics, including principles of communication, confidentiality, safeguarding and promoting the welfare of individuals, infection prevention and control, and health and safety. These foundational components are vital for ensuring the safety, dignity, and respect of those in care, making them foundational to the education of healthcare and social care support professionals.
The ProQual Level 2 Award has been meticulously developed in consultation with industry experts and professionals to ensure its relevance and effectiveness. It not only prepares students for the practical aspects of their roles but also instills in them the ethical principles and values that are essential in the healthcare and social care sector. This ethical foundation is critical for fostering empathy, compassion, and the highest standards of care.
A highlight of this qualification is its emphasis on communication skills. Effective communication is the cornerstone of quality care, and the course provides students with the tools and techniques needed to communicate with individuals in a respectful, empathetic, and culturally sensitive manner. Furthermore, it equips learners with the ability to recognize and address the diverse needs and preferences of individuals, fostering a more inclusive and person-centered approach to care.
The award also places a strong emphasis on confidentiality and the importance of safeguarding and promoting the welfare of individuals. These topics are paramount in healthcare and social care settings, where maintaining privacy and ensuring the safety of those in care are of utmost importance. The knowledge and skills gained from this award help students create environments where individuals can feel safe, respected, and well-cared for.
In addition to these critical components, the Level 2 Award also delves into the realm of infection prevention and control, providing students with the knowledge and techniques necessary to maintain a hygienic and safe environment. This is especially pertinent in healthcare settings, where the spread of infections can have serious consequences.
Health and safety in healthcare and social care settings are also addressed comprehensively. The course covers the regulatory requirements and best practices needed to ensure the well-being of both care recipients and care providers. Understanding and implementing health and safety measures is an essential part of providing quality care while minimizing risks and hazards.
We are offering ProQual Qualifications in Association with ICTQual ( Inspire College of Technologies Uk).
Program Highlights
To achieve the ProQual Level 2 Award in Healthcare and Social Care Support Skills qualification candidates must achieve 6 credits from any combination of units.
| Sr# | Unit Title | Credit Value | GLH |
|---|---|---|---|
| 1 | Implement person centred approaches in health and social care | 5 | 33 |
| 2 | Principles of safeguarding and protection in health and social care | 3 | 26 |
| 3 | Assist in the administration of medication | 4 | 25 |
| 4 | Carry out personal hygiene for individuals unable to care for themselves | 3 | 23 |
| 5 | Support individuals with speech and language disorders to develop their communication skills | 4 | 28 |
| 6 | Perform the non-scrubbed circulating role for perioperative procedures | 3 | 23 |
| 7 | Minimise the risk of infection when transporting and storing healthcare waste | 3 | 20 |
| 8 | Assist in the issuing of prescribed items | 3 | 15 |
| 9 | Assist in the manufacture and assembly of medicinal products | 7 | 20 |
| 10 | Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products | 10 | 40 |
| 11 | Support individuals to carry out their own health care procedures | 2 | 15 |
| 12 | Provide support for therapy sessions | 2 | 14 |
| 13 | Contribute to the discharge of individuals to carers | 2 | 14 |
| 14 | Paediatric Emergency First Aid | 1 | 10 |
| 15 | Introduction to communication in health, social care or children’s and young people’s settings | 3 | 23 |
| 16 | Support individuals to meet personal care needs | 2 | 16 |
| 17 | Contribute to the safe use of medical devices in the perioperative environment | 4 | 29 |
| 18 | Causes and Spread of Infection | 2 | 20 |
| 19 | Prepare documentation, materials, components and other items for the preparation of aseptic products | 6 | 10 |
| 20 | Introduction to duty of care in health, social care or children’s and young people’s settings | 1 | 9 |
| 21 | Provide support for mobility | 2 | 14 |
| 22 | Assist others to plan presentations | 2 | 16 |
| 23 | Order Routine Pharmaceutical Stock | 3 | 11 |
| 24 | Dementia Awareness | 2 | 17 |
| 25 | Move and position individuals in accordance with their plan of care | 4 | 26 |
| 26 | Support individuals to manage continence | 3 | 19 |
| 27 | Handle information in health and social care settings | 1 | 10 |
| 28 | The role of the health and social care worker | 2 | 14 |
| 29 | Obtain and test specimens from individuals | 2 | 12 |
| 30 | Prepare individuals for healthcare activities | 3 | 17 |
| 31 | Assist in planning and evaluating learning activities | 3 | 22 |
| 32 | Assist the practitioner to carry out health care activities | 2 | 13 |
| 33 | Minimise the risk of infection during the removal of used linen | 2 | 15 |
| 34 | Inform an individual of discharge arrangements | 2 | 13 |
| 35 | Understand the context of supporting individuals with learning disabilities | 4 | 35 |
| 36 | Select and wear appropriate personal protective equipment for work in health care settings | 2 | 15 |
| 37 | Monitor and maintain the environment and resources during and after clinical / therapeutic activities | 3 | 20 |
| 38 | Prepare and dress for scrubbed clinical roles | 4 | 28 |
| 39 | Care for individuals with naso-gastric tubes | 3 | 20 |
| 40 | The principles of Infection Prevention and Contro | 3 | 30 |
| 41 | Assist with the provision of a pharmacy service to meet individuals’ needs | 3 | 10 |
| 42 | Contribute to the effectiveness of teams | 3 | 5 |
| 43 | Introduction to personal development in health, social care or children’s and young people’s settings | 3 | 23 |
| 44 | Support individuals who are distressed | 3 | 21 |
| 45 | Support individuals undergoing healthcare activities | 3 | 22 |
| 46 | Prepare equipment for intraoperative cell salvage blood processing | 4 | 26 |
| 47 | Assist in receiving, handling and dispatching clinical specimens | 2 | 17 |
| 48 | Assist in the sale of medicines and products | 8 | 50 |
| 49 | Receive Pharmaceutical Stock | 3 | 9 |
| 50 | Prepare aseptic products | 10 | 40 |
| 51 | Prepare and apply dressings and drains to individuals in the perioperative environment | 2 | 18 |
| 52 | Planning and Monitoring Work | 2 | 8 |
| 53 | Cleaning, Decontamination and Waste Management | 2 | 20 |
| 54 | Ensure your own Actions Reduce risks to Health and Safety | 2 | 8 |
| 55 | Introduction to equality and inclusion in health, social care or children’s and young people’s settings | 2 | 20 |
| 56 | Provide agreed support for foot care | 3 | 23 |
| 57 | Contribute to health and safety in health and social care | 4 | 33 |
| 58 | Support independence in the tasks of daily living | 5 | 33 |
| 59 | Prepare equipment for intraoperative cell salvage blood collection | 2 | 17 |
| 60 | Maintaining quality standards in the health sector | 1 | 8 |
| 61 | Emergency First Aid Skills | 1 | 10 |
| 62 | Assemble prescribed items | 3 | 15 |
| 63 | Support participation in learning and development activities | 3 | 23 |
| 64 | Provide support for sleep | 2 | 13 |
| 65 | Remove wound closure materials | 3 | 24 |
| 66 | Support individuals to eat and drink | 2 | 15 |
| 67 | Undertake agreed pressure area care | 4 | 30 |
| 68 | Meet food safety requirements when providing food and drink for individuals | 2 | 15 |
| 69 | Understand loss and grief in end of life care | 3 | 22 |
| 70 | Understand how to work in end of life care | 3 | 28 |
Entry requirements for the ProQual Level 2 Award in Healthcare and Social Care Support Skills may vary depending on the institution or training provider offering the course. However, the typical entry requirements for this qualification might include:
- Age Requirement: Usually, candidates should be at least 16 years old to enroll in this program. Some institutions may have specific age requirements, so it’s essential to check with the training provider.
- Educational Background: No formal educational qualifications are typically required for this Level 2 Award. However, a basic level of literacy and numeracy skills may be necessary to complete the coursework and assessments.
- English Language Proficiency: Since effective communication is crucial in healthcare and social care settings, candidates may be required to demonstrate a minimum level of English language proficiency. This could be done through qualifications like IELTS or an English language assessment.
- Criminal Background Check: Given the nature of the healthcare and social care sector, many training providers might request a criminal background check or Disclosure and Barring Service (DBS) check to ensure the safety of vulnerable individuals.
- Interview or Assessment: Some institutions may conduct interviews or initial assessments to determine the candidate’s suitability for the program. This could involve a personal statement, a written assessment, or a face-to-face interview.
- Health and Immunization Checks: In some cases, candidates may need to provide evidence of certain vaccinations or immunizations to protect their health and the health of those they will be working with.
- Work Experience: While not always mandatory, having prior experience in healthcare or social care can be an advantage. Some training providers may consider relevant work experience as a favorable entry requirement.
- Reference: Candidates may need to provide references, especially if they have previous experience in the field. These references could come from employers, teachers, or other relevant individuals who can vouch for their suitability for the program.
It’s important to note that entry requirements can vary from one institution or training provider to another. Therefore, prospective students should contact the specific institution offering the ProQual Level 2 Award in Healthcare and Social Care Support Skills to get accurate and up-to-date information on their specific entry requirements.
The learning outcomes for the ProQual Level 2 Award in Healthcare and Social Care Support Skills are designed to equip learners with the essential knowledge and skills necessary for a career in healthcare and social care support. These learning outcomes encompass a range of topics and competencies relevant to this field. Here are some typical learning outcomes for this qualification:
- Understand the Role of Healthcare and Social Care Support:
- Define the roles and responsibilities of healthcare and social care support workers.
- Explain the importance of person-centered care and the principles of dignity and respect.
- Communication Skills:
- Demonstrate effective communication skills when interacting with service users, colleagues, and other professionals.
- Recognize the importance of confidentiality in healthcare and social care settings.
- Health and Safety:
- Identify key health and safety regulations and procedures in healthcare and social care environments.
- Describe safe practices for infection control and prevention.
- Support with Daily Living Activities:
- Assist service users with activities of daily living, including personal care and mobility.
- Understand the principles of promoting independence and choice.
- Safeguarding and Protection:
- Recognize signs of abuse and neglect and know how to report concerns.
- Understand the importance of safeguarding vulnerable individuals in healthcare and social care settings.
- Equality and Diversity:
- Promote equality and diversity in healthcare and social care practice.
- Identify potential barriers to equality and diversity and strategies to overcome them.
- Teamwork and Collaboration:
- Work effectively as part of a healthcare and social care team.
- Understand the importance of cooperation and coordination in delivering quality care.
- Professional Development:
- Identify opportunities for continuous professional development in the healthcare and social care sector.
- Reflect on personal development needs and set goals for improvement.
- End of Life Care:
- Understand the principles of providing compassionate and dignified end-of-life care.
- Support service users and their families during the end-of-life journey.
- Mental Health and Wellbeing:
- Recognize signs of common mental health conditions and provide appropriate support.
- Promote emotional well-being and resilience in service users.
- Record Keeping and Documentation:
- Maintain accurate and confidential records of care provided.
- Follow organizational procedures for documentation and reporting.
- Ethical and Legal Responsibilities:
- Adhere to ethical and legal guidelines in healthcare and social care practice.
- Recognize the rights and responsibilities of service users.
These learning outcomes are intended to provide learners with a well-rounded understanding of healthcare and social care support skills, ensuring they are prepared to deliver high-quality care and support within a diverse and dynamic sector. The specific learning outcomes may vary depending on the course content and the awarding body, so it’s essential to refer to the official curriculum or qualification documentation for the most accurate and up-to-date information.
The “ProQual Level 2 Award in Healthcare and Social Care Support Skills” is designed for individuals who aspire to or are currently working in the healthcare and social care sectors. This course is ideal for a diverse range of individuals, including:
- Entry-Level Care Workers: This course is suitable for those who are new to the field and wish to kickstart their career in healthcare or social care. It provides foundational knowledge and skills necessary to excel in entry-level roles.
- Support Workers: Support workers already engaged in healthcare and social care settings can benefit from this course to enhance their skills and knowledge, ultimately improving the quality of care they provide to clients or patients.
- Career Changers: If you are considering a career change and want to transition into healthcare or social care, this course can serve as a stepping stone by equipping you with the fundamental skills needed for these professions.
- Volunteers: Individuals who volunteer in healthcare or social care organizations can use this course to gain a structured understanding of the roles they undertake and improve their ability to assist those in need.
- Personal Caregivers: Family members or friends who provide care and support to their loved ones may also find value in this course. It can offer insights and techniques to enhance the care they provide at home.
- Healthcare and Social Care Enthusiasts: If you have a genuine interest in healthcare and social care and wish to deepen your knowledge or have an understanding of the field for personal reasons, this course can serve as an informative introduction.
The ProQual Level 2 Award in Healthcare and Social Care Support Skills aims to provide participants with the foundational skills and knowledge required to excel in various healthcare and social care roles, making it accessible and beneficial for a wide audience with diverse goals and backgrounds.
