ICTQual Level 2 Award for Personal Licence Holders

ICTQual Level 2 Award for Personal Licence Holders

The ICTQual Level 2 Award for Personal Licence Holders is a professionally designed qualification for individuals who wish to work in the licensed hospitality and retail alcohol industry. This course provides essential knowledge and understanding of licensing laws, responsibilities of personal licence holders, and the legal sale of alcohol in a regulated environment. It is an ideal starting point for those aiming to take on supervisory or managerial responsibilities within pubs, bars, restaurants, hotels, and retail outlets.

This qualification covers key areas such as the Licensing Act, the prevention of alcohol-related crime, responsible alcohol retailing, and the protection of children from harm. Learners will also gain a clear understanding of the duties required to operate as a Personal Licence Holder, ensuring compliance with legal and professional standards.

By completing this course, learners enhance their employability in the hospitality sector and demonstrate their commitment to responsible alcohol management. It is a valuable stepping stone for career advancement in hospitality management and business operations. The qualification is widely respected by employers and supports both national and international career opportunities within the licensed trade industry.

Program Highlights

Study Units

To achieve,ICTQual Level 2 Award for Personal Licence Holders; Candidates must Complete the 9 Manadatory Units.

  • Introduction to Moving and Handling
  • Risk Assessment
  • Anatomy and Physiology
  • Safe Handling Techniques
  • Practical Skills Development
  • Communication and Person-Centered Care
  • Emergency Situations
  • Health and Safety Practices
  • Legal and Ethical Considerations

Entry Requirements

  • Age Requirements:Learners must be at least 18 years old at the time of enrolment
  • Educational Background: There are no strict formal academic requirements; however, a basic secondary school education (or equivalent) is recommended to understand course content effectively.
  • Language Proficiency:Learners should have a good command of English to understand licensing laws and responsibilities.
  • Work Experience: No prior experience is mandatory. However, learners with experience in hospitality, retail, customer service, or licensed premises will benefit more from the course.

Please ensure all criteria are met to facilitate a smooth admission process into this professional program.


Learning Outcomes

By the end of this course, learners will be able to:

  • Introduction to Moving and Handling
  • Understand the Importance of Safe Moving and Handling: Participants will grasp the critical role of proper techniques in preventing injuries and ensuring the safety of both handlers and individuals being moved.
  • Familiarize with Relevant Legislation and Guidelines: Participants will be able to identify and apply key health and safety legislation and organizational policies related to moving and handling.
  • Risk Assessment
  • Conduct Comprehensive Risk Assessments: Participants will learn to systematically identify potential hazards, assess risks, and implement appropriate control measures before undertaking any moving and handling activity.
  • Apply Risk Assessment Frameworks: Participants will be adept at using standard risk assessment tools and frameworks in various scenarios.
  • Anatomy and Physiology
  • Understand Basic Anatomy and Physiology: Participants will gain knowledge of the human musculoskeletal system, focusing on how different parts of the body are affected by movement and handling.
  • Recognize the Impact of Poor Handling: Participants will identify common injuries resulting from improper moving and handling techniques and understand how to prevent them.
  • Safe Handling Techniques
  • Master Manual Handling Techniques: Participants will demonstrate proficiency in various manual handling techniques, including lifting, transferring, and repositioning individuals safely.
  • Utilize Handling Aids and Equipment: Participants will learn to appropriately select and use handling aids and equipment, such as hoists and transfer boards, to facilitate safe movement.
  • Practical Skills Development
  • Demonstrate Practical Handling Skills: Participants will practice and refine their moving and handling techniques under supervision, ensuring they can apply these skills confidently in real-world settings.
  • Receive and Act on Feedback: Participants will improve their techniques based on constructive feedback from trainers.
  •  Communication and Person-Centered Care
  • Enhance Communication Skills: Participants will develop effective communication strategies to interact with individuals being moved, ensuring clarity and sensitivity.
  • Implement Person-Centered Care: Participants will apply principles of person-centered care, respecting the dignity, preferences, and autonomy of individuals during moving and handling activities.
  •  Emergency Situations
  • Manage Emergency Situations: Participants will learn techniques for safely moving individuals in emergencies, such as during evacuations or medical crises.
  • Develop Contingency Plans: Participants will create and implement contingency plans to handle emergencies effectively.
  • Health and Safety Practices
  • Promote Personal Safety: Participants will understand how to protect themselves from injury during moving and handling tasks by applying ergonomic principles and safe practices.
  • Implement Health and Safety Measures: Participants will establish and maintain health and safety measures in their working environment.
  •  Legal and Ethical Considerations
  • Understand Legal Responsibilities: Participants will identify their legal responsibilities and those of their employers in ensuring safe moving and handling practices.
  • Apply Ethical Principles: Participants will integrate ethical principles into their practice, including obtaining consent, maintaining confidentiality, and respecting individual rights.

Target Audience

This diploma is ideal for:

  • Advanced Certifications
  • ICTQual Level 3 Award in Moving People Safely: This advanced qualification builds on the foundational knowledge and skills gained at Level 2, focusing on more complex moving and handling techniques and higher-level risk assessment practices.
  • Specialized Training Courses: Participants can pursue specialized courses in areas such as dementia care, palliative care, or working with individuals with specific mobility needs, further enhancing their expertise and employability.
  • 2. Higher Education
  • Diploma in Health and Social Care: Enrolling in a diploma program provides a broader understanding of health and social care practices, preparing individuals for supervisory or managerial roles.
  • Bachelor’s Degree in Nursing or Occupational Therapy: For those looking to significantly advance their careers, pursuing a degree in nursing, occupational therapy, or a related field can open up opportunities for more specialized and higher-paying roles.
  • 3. Professional Development:
  • Continuing Professional Development (CPD): Engaging in CPD activities, such as attending workshops, seminars, and conferences, helps professionals stay updated with the latest practices and innovations in moving and handling people safely.
  • Membership in Professional Bodies: Joining professional organizations, such as the Chartered Society of Physiotherapy (CSP) or the Royal College of Nursing (RCN), can provide access to resources, networking opportunities, and further training.
  • 4. Career Advancement
  • Supervisory Roles: With the Level 2 qualification, individuals can move into supervisory or team leader positions within their current workplace, overseeing the moving and handling practices of other staff members.
  • Training and Education: Experienced professionals can become trainers themselves, teaching new employees or peers about safe moving and handling techniques and promoting best practices within their organization.
  • 5. Specialized Roles
  • Manual Handling Advisor/Ergonomist: Professionals can specialize as manual handling advisors or ergonomists, focusing on improving workplace safety and ergonomics, conducting risk assessments, and developing training programs.
  • Patient Transfer Specialist: In healthcare settings, becoming a specialist inpatient transfers can lead to roles that focus on ensuring the safe and efficient movement of patients within hospitals or care facilities.
  • 6. Sector-Specific Opportunities
  • Healthcare Sector: In healthcare, further qualifications can lead to roles such as a healthcare assistant, physical therapist assistant, or rehabilitation support worker.
  • Social Care Sector: Within social care, individuals can advance to positions such as senior care worker, support worker, or care coordinator, where they can have a greater impact on the care provided to individuals with mobility needs.

Frequently Asked Questions

This course is ideal for individuals who want to work in licensed premises such as pubs, bars, restaurants, hotels, and retail outlets selling alcohol. It is suitable for bar staff, supervisors, hospitality workers, and anyone planning to apply for a Personal Licence.

You should take this course to gain the legal knowledge and certification required to sell alcohol responsibly. It helps you understand licensing laws, your responsibilities as a licence holder, and how to operate within legal frameworks, making you more employable in the hospitality industry.

  • Provides essential knowledge of alcohol licensing laws and regulations
  • Enhances career prospects in hospitality and retail sectors
  • Develops understanding of responsible alcohol retailing
  • Helps ensure compliance with legal requirements
  • Recognised qualification for applying for a Personal Licence

After completing this qualification, learners can pursue roles such as:

  • Bar Staff / Bartender
  • Supervisor in licensed premises
  • Personal Licence Holder
  • Restaurant or Pub Assistant Manager
  • Retail Assistant (alcohol sales)

Learners can progress to:

  • Level 3 qualifications in Hospitality or Management
  • Supervisory or management roles in hospitality
  • Advanced training in licensing, compliance, or business operations

Yes, this qualification is widely recognised, particularly in countries with regulated alcohol licensing systems. It supports career opportunities in the global hospitality and retail industry, although learners should always check local licensing requirements in their specific country.

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