OTHM Level 5 Extended Diploma in Tourism and Hospitality Management

Unlock the gateway to a flourishing career in Tourism and Hospitality Management with our prestigious OTHM Level 5 Extended Diploma. Crafted to perfection, this comprehensive program is your ticket to mastering the intricacies of the dynamic tourism and hospitality industry. Dive into a world where innovation meets tradition, and customer satisfaction is paramount.

Embark on a transformative journey as you delve deep into subjects ranging from strategic management to event planning, ensuring you’re equipped with the skills demanded by top-tier employers worldwide. With a curriculum designed by industry experts, you’ll gain invaluable insights, practical knowledge, and hands-on experience that will set you apart in a competitive market.

Experience unparalleled support from seasoned professionals and mentors who are dedicated to your success. Whether you aspire to manage luxury resorts, lead tourism initiatives, or curate unforgettable experiences for travelers, this diploma paves the way for endless opportunities and career growth.

Don’t just dream about a rewarding career in Tourism and Hospitality Management; make it a reality with our OTHM Level 5 Extended Diploma. Enroll today and let your journey towards excellence begin!

Program Highlights

The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management qualification consists of twelve mandatory units, 240 credits, 2400 hours Total Qualification Time (TQT) and the recommended Guided Learning Hours (GLH) for this qualification is a minimum of 1200 hours.

To achieve the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management, learners must achieve 240 credits, of which 120 credits are at Level 4 (6 units) and 120 credits are at Level 5 (6 units).

Level 4 Units

Sr#Unit Title
1Academic Writing and Research Skills
2Business Environment for Tourism and Hospitality
3Services Marketing in Tourism and Hospitality
4Sustainability in Tourism and Hospitality
5Events Management
6The Development of the Tourism and Hospitality Industry

Level 5 Units

Sr#Unit Title
1Digital Marketing Management for Tourism and Hospitality
2Operations Management
3Management Accounting
4Management of Human Resources
5Customer Relationship Management
6Contemporary Issues in Tourism and Hospitality


Our qualifications cater to learners typically aged 18 and above, offering a pathway to success in various fields. Prospective learners are expected to meet one of the following entry requirements:

  • Possession of a relevant Level 3 Diploma qualification or its equivalent.
  • Completion of GCE Advanced level in 2 subjects or an equivalent qualification.
  • Mature learners (over 21) with substantial management experience. (Learners are advised to consult with the delivery center regarding their experience before registering for the program).

For non-native English speakers, proof of English language proficiency is required if they are not from a predominantly English-speaking country.


Upon successful completion of the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management, learners will achieve the following learning outcomes:

  1. Strategic Management Proficiency: Demonstrate a comprehensive understanding of strategic management principles and their application within the context of the tourism and hospitality industry.
  2. Customer Experience Mastery: Develop strategies to enhance customer satisfaction and loyalty through effective service delivery, anticipating and meeting customer needs and preferences.
  3. Financial Acumen: Analyze financial data, interpret financial statements, and apply financial management techniques to optimize profitability and sustainability within tourism and hospitality enterprises.
  4. Marketing Expertise: Apply marketing concepts and techniques to effectively promote tourism destinations, hospitality services, and experiences to diverse target markets.
  5. Operational Excellence: Implement efficient operational processes and procedures to ensure seamless and quality service delivery, maximizing guest satisfaction and operational efficiency.
  6. Event Planning and Management: Plan, organize, and execute events of varying scales within the tourism and hospitality sector, demonstrating proficiency in logistics, budgeting, and risk management.
  7. Sustainable Practices: Evaluate the environmental, social, and economic impacts of tourism and hospitality operations and develop strategies to promote sustainable practices and responsible tourism.
  8. Leadership and Team Management: Demonstrate effective leadership skills, including team building, motivation, and conflict resolution, to inspire and empower teams within tourism and hospitality organizations.
  9. Cultural Awareness and Diversity: Recognize and appreciate cultural diversity, demonstrating sensitivity and adaptability in interacting with guests, colleagues, and stakeholders from diverse backgrounds.
  10. Professional Development: Engage in continuous learning and professional development activities to stay abreast of industry trends, innovations, and best practices, fostering personal and career growth within the tourism and hospitality management field.

The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is ideal for individuals who aspire to pursue careers in the vibrant and diverse tourism and hospitality industry. This course caters to a wide range of learners, including:

  1. Recent Graduates: Graduates seeking to enter the tourism and hospitality sector and develop a strong foundation of knowledge and skills to kick-start their careers.
  2. Industry Professionals: Professionals already working in the tourism and hospitality field who aim to advance their careers, broaden their skill set, and enhance their prospects for career progression.
  3. Career Changers: Individuals looking to transition into the tourism and hospitality industry from other sectors, leveraging their existing skills and experiences to pursue new opportunities.
  4. Entrepreneurs: Aspiring entrepreneurs interested in starting their own tourism-related businesses, such as boutique hotels, tour companies, or event management firms, who require comprehensive knowledge and skills to succeed in a competitive market.
  5. Managers and Supervisors: Current managers or supervisors within the tourism and hospitality sector seeking to strengthen their leadership abilities, strategic thinking, and operational management skills to excel in their roles.
  6. International Students: Students from around the world who wish to pursue a globally recognized qualification in tourism and hospitality management, preparing them for exciting career opportunities both domestically and internationally.
  7. Mature Learners: Individuals with relevant work experience in the tourism and hospitality industry who are seeking to formalize their skills and qualifications to enhance their career prospects and job opportunities.

Overall, this course is designed to accommodate learners with diverse backgrounds and career aspirations within the dynamic and rapidly evolving tourism and hospitality sector. Whether you are a newcomer to the industry or a seasoned professional seeking advancement, this diploma program provides the knowledge, skills, and credentials necessary to thrive in various roles within this exciting field.

Frequently Asked Questions

Eligibility typically includes individuals aged 18 and above. Entry requirements may vary but commonly include possession of a relevant Level 3 Diploma qualification or its equivalent, GCE Advanced level in 2 subjects, or mature learners (over 21) with relevant management experience. English language proficiency may also be required for non-native English speakers.

The curriculum covers a wide range of subjects relevant to the tourism and hospitality industry, including strategic management, customer experience, financial management, marketing, event planning, sustainability practices, leadership, and cultural diversity.

Yes, you can attend online classes.

Yes, the OTHM Level 5 Extended Diploma is internationally recognized and respected within the tourism and hospitality industry. It provides learners with the necessary skills and qualifications to pursue career opportunities both domestically and internationally.

Yes, International students can apply.

Graduates of this program can pursue various career paths within the tourism and hospitality industry, including roles in hotel management, event planning, tourism development, restaurant management, travel agencies, and more. The diploma equips learners with the skills and knowledge needed to excel in managerial and supervisory positions.

Similar Posts