ProQual Level 3 Certificate in Healthcare and Social Care Support Skills

The “ProQual Level 3 Certificate in Healthcare and Social Care Support Skills” is a vocational qualification that provides individuals with the necessary knowledge and skills to work in the healthcare and social care sectors. It is designed to develop the competence and understanding required to provide high-quality care and support to individuals in need. This certificate program focuses on equipping learners with the fundamental skills needed to excel in various healthcare and social care settings. The curriculum covers a wide range of topics, including communication skills, health and safety procedures, safeguarding and protecting individuals, promoting equality and inclusion, and person-centered care. The course aims to enhance learners’ understanding of the specific challenges and responsibilities within the healthcare and social care sectors. It emphasizes the importance of maintaining professional boundaries, respecting confidentiality, and promoting the well-being and independence of service users.

Throughout the program, learners are encouraged to apply theoretical knowledge to practical scenarios, developing their problem-solving abilities and critical thinking skills. The qualification typically involves a combination of classroom-based learning, practical training, and work placement experience to ensure a comprehensive understanding of the industry.

We are offering ProQual Qualifications in Association with ICTQual ( Inspire College of Technologies Uk).

Program Highlights

To achieve the ProQual Level 3 Certificate in Healthcare and Social Care Support Skills: Candidates must achieve a minimum of 13 credits: a minimum of 8 credits must be from the Level 3 units and the remaining 5 credits can be from any combination of units from the Level 2 or Level 3 or Level 4 units

Mandatory Units

Sr#	Unit Title	Credit Value	GLH
1	Implement person centred approaches in health and social care	5	33
2	Principles of safeguarding and protection in health and social care	3	10
3	Assist in the administration of medication	4	31
4	Carry out personal hygiene for individuals unable to care for themselves	3	30
5	Support individuals with speech and language disorders to develop their communication skills	4	27
6	Perform the non-scrubbed circulating role for perioperative procedures	3	20
7	Minimise the risk of infection when transporting and storing healthcare waste	3	30
8	Assist in the issuing of prescribed items	3	30
9	Assist in the manufacture and assembly of medicinal products	7	22
10	Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products	10	32
11	Support individuals to carry out their own health care procedures	2	23
12	Provide support for therapy sessions	2	6
13	Contribute to the discharge of individuals to carers	2	45
14	Paediatric Emergency First Aid	1	23
15	Introduction to communication in health, social care or children’s and young people’s settings	3	20
16	Support individuals to meet personal care needs	2	24
17	Contribute to the safe use of medical devices in the perioperative environment	4	25
18	Causes and Spread of Infection	2	20
19	Prepare documentation, materials, components and other items for the preparation of aseptic products	6	38
20	Introduction to duty of care in health, social care or children’s and young people’s settings	1	28
21	Provide support for mobility	2	30
22	Assist others to plan presentations	2	38
23	Order Routine Pharmaceutical Stock	3	33
24	Dementia Awareness	2	13
25	Support individuals to manage continence	3	26
26	Move and position individuals in accordance with their plan of care	4	25
27	Handle information in health and social care settings	1	43
28	The role of the health and social care worker	2	40
29	Obtain and test specimens from individuals	2	14
30	Prepare individuals for healthcare activities	3	27
31	Assist in planning and evaluating learning activities	3	35
32	Provide support to the surgical team when preparing individuals for operative and invasive procedures	2	35
33	Assist the practitioner to carry out health care activities	2	32
34	Assist the practitioner to carry out health care activities	2	32
35	Work in partnership with families to support individuals	4	45
36	Minimise the risk of infection during the removal of used linen	2	27
37	Understand the context of supporting individuals with learning disabilities	3	24
38	Select and wear appropriate personal protective equipment for work in health care settings	4	20
39	Monitor and maintain the environment and resources during and after clinical / therapeutic activities	3	20
40	Prepare and dress for scrubbed clinical roles	3	26
41	Care for individuals with naso-gastric tubes	3	26
42	The principles of Infection Prevention and Control	3	24
43	Assist with the provision of a pharmacy service to meet individuals’ needs	3	25
44	Contribute to the effectiveness of teams	3	28
45	Support individuals who are distressed	3	10
46	Support individuals undergoing healthcare activities	4	26
47	Assist in receiving, handling and dispatching clinical specimens	2	20
48	Assist in the sale of medicines and products	8	22
49	Prepare aseptic products	10	22
50	Prepare and apply dressings and drains to individuals in the perioperative environment	2	25
51	Planning and Monitoring Work	2	28
52	Cleaning, Decontamination and Waste Management	2	16
53	Ensure your own Actions Reduce risks to Health and Safety	2	14
54	Introduction to equality and inclusion in health, social care or children’s and young people’s settings	2	30
55	Provide agreed support for foot care	3	25
56	Contribute to health and safety in health and social care	4	37
57	Support independence in the tasks of daily living	5	35
58	Prepare equipment for intraoperative cell salvage blood collection	2	30
59	Maintaining quality standards in the health sector	1	23
60	Support participation in learning and development activities	1	24
61	Provide support for sleep	3	30
62	Remove wound closure materials	3	23
63	Support individuals to eat and drink	2	25
64	Undertake agreed pressure area care	3	32
65	Service improvement in the health sector	2	43
66	Meet food safety requirements when providing food and drink for individuals	4	32
67	Understand loss and grief in end of life care	2	30
68	Understand how to work in end of life care	2	28
69	Collection of used equipment	3	35
70	Sort used equipment and dispose of waste	3	41
71	Stroke awareness	2	30
72	Introductory awareness of sensory loss	2	34
73	Assist in the issuing of pharmaceutical stock	3	38

Sr#	Unit Title	Credit Value	GLH
1	Work with babies and young children to promote their development and learning	6	45
2	Engage in personal development in health, social care or children’s and young people’s settings	3	10
3	Support individuals with multiple conditions and/or disabilities	4	31
4	Support individuals who are bereaved	4	30
5	Prepare for and carry out extended feeding techniques	4	27
6	Provide support to continue recommended therapie	3	20
7	Insert and secure nasogastric tubes	4	30
8	Develop positive relationships with children and young people	4	30
9	Provide advice and information to enable parents to promote the health and well-being of their newborn babies	3	22
10	Facilitate and monitor housing and accommodation services to support individuals with mental health needs	5	32
11	Collaborate in the assessment of environmental and social support in the community	4	23
12	Influencing Others at Work	1	6
13	Care for the physical and nutritional needs of babies and young children	6	45
14	Support families who have a child with a disability	3	23
15	Support individuals to manage their finances	3	20
16	Obtain venous blood samples	3	24
17	Implement therapeutic group activities	3	25
18	Collate and communicate health information to individuals	3	20
19	Provide information and advice to individuals on eating to maintain optimum nutritional status	5	38
20	Assist in the implementation of programmes to increase mobility, movement and functional independence	4	28
21	Receive and handle clinical specimens within the sterile field	4	30
22	Prepare anaesthetic environment and provide support for pre and post-operative anaesthesia and recovery	5	38
23	Make recommendations for the use of physical resources in a health setting	5	33
24	Maintaining quality standards in the health sector	2	13
25	Understand Models of Disability	3	26
26	Support individuals to access and use services and facilities	4	25
27	Promote and implement health and safety in health and social care	6	43
28	Support young people with a disability to make the transition into adulthood	5	40
29	Understand mental well-being and mental health promotion	3	14
30	Carry out vision screening	4	27
31	Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services	5	35
32	Implement hydrotherapy programmes for individuals and groups	5	35
33	Deliver exercise sessions to improve individuals’ health and wellbeing	5	32
34	Provide support to the surgical team when preparing individuals for operative and invasive procedures	4	32
35	Facilitate person centred assessment, planning, implementation and review	6	45
36	Work in partnership with families to support individuals	4	27
37	Support individuals to develop and run support groups	3	24
38	Monitor own work practice in health, social care or children’s and young people’s settings	3	20
39	Perform first line calibration on clinical equipment to ensure it is fit for use	3	20
40	Monitor and review individuals progress in relation to maintaining optimum nutritional status	3	26
41	Give presentations to groups	4	26
42	Support individuals in undertaking their chosen activities	4	24
43	Control the use of physical resources in a health setting	3	25
44	Support children and young people experiencing transitions	3	28
45	Promote communication in health, social care or children’s and young people’s settings	3	10
46	Contribute to the prevention of aggressive and abusive behaviour of people	4	26
47	Service improvement in the health sector	3	20
48	Understand the process and experience of dementia	3	22
49	Understand Physical Disability	3	22
50	Support individuals with a learning disability to access healthcare	3	25
51	Undertake urethral catheterisation processes	4	28
52	Promote good practice in handling information in health and social care settings	2	16
53	Understand mental health problems	3	14
54	Perform routine Electrocardiograph (ECG) Procedures	4	30
55	Undertake treatments and dressings of lesions and wounds	4	25
56	Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needs	6	37
57	Administer oral nutritional products to individuals	5	35
58	Promote effective communication with individuals with sensory loss	4	30
59	Work with other professionals and agencies to support individuals with physical disability	3	23
60	Support individuals to access housing and accommodation services	4	24
61	Identify information requirements in a health context	4	30
62	Prepare and reproduce permanent radiographic images	4	23
63	Develop and prepare speech and language therapy resources for alternative and augmentative communication (AAC) use	4	25
64	Carry out wound drainage care	4	32
65	Prepare and provide surgical instrumentation and supplementary items for the surgical team	6	43
66	Care for a newly born baby when the mother is unable to do so	4	32
67	Understand Child and Young Person Development	4	30
68	Provide support to maintain and develop skills for everyday life	4	28
69	Facilitate learning and development activities to meet individual needs and preferences	5	35
70	Enable individuals with behavioural difficulties to develop strategies to change their behaviour	8	41
71	Reprocess endoscopy equipment	4	30
72	Support individuals with cognition and learning difficulties	5	34
73	Assist in testing individuals’ abilities prior to planning physical activities	5	38
74	Support individuals to manage dysphagia	5	35
75	Provide advice on foot care for individuals with diabetes	3	23
76	Transport, transfer and position individuals and equipment within the perioperative environment	5	32
77	Understand Sensory Loss	3	21
78	Support families who are affected by Acquired Brain Injury	3	30
79	Support individuals during a period of change	4	29
80	Perform intravenous cannulation	4	34
81	Care for individuals with urethral catheters	4	30
82	Conduct routine maintenance on clinical equipment	4	30
83	Assist and support individuals to use alternative and augmentative communication systems (AAC)	5	35
84	Measure and record individuals’ body fluid balance in a perioperative environment	4	23
85	Support parents/carers to interact with and care for their newborn baby	4	30
86	Deliver training through demonstration and instruction	3	21
87	Principles for implementing duty of care in health social care or children’s and young people’s settings	1	5
88	Promote Child and Young Person Development	3	25
89	Develop and sustain effective working relationships with staff in other agencies	4	24
90	Undertake physiological measurements	3	23
91	Undertake stoma care	4	30
92	Assure the effective functioning of radiographic image processing equipment	4	25
93	Operate equipment for intraoperative cell salvage blood collection	5	40
94	Advise and inform individuals on managing their condition	5	31
95	Assist others to monitor individuals’ progress in managing dysphagia	5	38
96	Support carers to meet the care needs of individuals	5	30
97	Maintain pharmaceutical stock	3	4
98	Anatomy and Physiology for Maternity Support Workers	2	20
99	Receive prescriptions from individuals	3	15
100	Understand how to support individuals with autistic spectrum conditions	3	28
101	Support Individuals with Specific Communication Needs	5	35
102	Obtain and test capillary blood samples	4	30
103	Support individuals at the end of life	7	53
104	Contribute to effective multidisciplinary team working	3	20
105	Analyse and present health related data and information	4	30
106	Remove wound drains	4	27
107	Develop activities and materials to enable individuals to reach specific communication goals	5	38
108	Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process	5	39
109	Support parents/carers and those in a parental role to care for babies during their first year	5	36
110	Obtain a client history	3	22
111	Manage the availability of physical resources to meet service delivery needs in a health setting	5	33
112	Administer medication to individuals, and monitor the effects	5	30
113	Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check	4	11
114	Promote equality and inclusion in health, social care or children’s and young people’s settings	2	8
115	Understand the impact of Acquired Brain Injury on individuals	3	28
116	Support individuals to live at home	4	25
117	Promote person centred approaches in health and social care	6	41
118	interact with and support individuals using telecommunications	5	36
119	Undertake tissue viability risk assessments	3	26
120	Manufacture equipment or medical devices for individuals within healthcare	4	30
121	Provide support for individuals with communication and interaction difficulties	5	39
122	Monitor individuals’ progress in relation to managing their body weight and nutrition	3	26
123	Assist in implementing treatment programmes for individuals with severely reduced movement/mobility	5	29
124	Assist in the delivery of perioperative care and support to individuals	4	31
125	Examine the feet of individuals with diabetes	4	32
126	Communicate with individuals about promoting their health and wellbeing while working as a Health Trainer	3	15
127	Understand How to Safeguard the Wellbeing of Children and Young People	3	25
128	Support Children and Young People’s Health and Safety	2	15
129	Develop Positive Relationship with Children, Young People and Others Involved in Their Care	1	8
130	Working Together for the Benefit of Children and Young People	2	15
131	Understand How to Support Positive Outcomes for Children and Young People	3	25
132	Assessment and planning with children and young people	5	35
133	Promote the wellbeing and resilience of children and young people	4	30
134	Professional practice in children and young people’s social care	4	30
135	Support individuals to prepare for and settle in to new home environments	3	23
136	Promote positive behaviour	6	44
137	Support use of medication in social care settings	5	40
138	Provide information and advice to children and young people	3	22
139	Support young people to move towards independence and manage their lives	3	20
140	Work with children and young people in a residential care setting	5	35
141	Support positive practice with children and young people with speech, language and communication needs	4	28
142	Support children or young people in their own home	4	30
143	Support positive attachments for children and young people	7	55
144	Support individuals with autistic spectrum conditions	4	33
145	Prepare, load and operate decontamination equipment	3	23
146	Carry out sterilisation and product release of reuseable medical devices	3	24
147	Understand how to monitor the decontamination process	2	19
148	Monitor and solve customer service problems	1	8
149	Plan, allocate and monitor work of a team	6	40
150	Understand Stroke Care Management	5	25
151	Conduct hearing assessments	4	36
152	Conduct External Ear Examinations	5	38
153	Carry out intravenous infusion	4	28
154	Carry out blood collection from fixed or central lines	4	30
155	Diabetes Awareness	4	30
156	Introduction to the role and responsibilities of a Health Trainer	6	46
157	Establishing and developing relationships with communities while working as a Health Trainer	4	20
158	Enable individuals to change their behaviour to improve their health and wellbeing while working as a Health Trainer	3	10
159	Clinical Imaging Support Worker: Anatomy and Terminology	5	25
160	Clinical Imaging Support Worker: Fundamentals of Care	3	24
161	Clinical Imaging Support Worker: Radiation Protection and Awareness	6	48
162	The Use of Contrast Media in Clinical Imaging	3	24
163	Speech and Language Support for 11-16s: From Theory into Practice	2	15
164	Speech and Language Support for 5-11s: From Theory into Practice	9	63
165	Communication Support for 0-25s with Severe and Complex Needs: From Theory into Practice	9	63
166	Speech and language support for under 5s: From theory into practice	9	63
167	Receive pharmaceutical stock	3	9

Sr#	Unit Title	Credit Value	GLH
1	Support disabled children and young people and those with specific requirements	6	45
2	Enable children and young people to understand their health and well-being	5	38
3	Develop and agree individualised care plans for babies and families	5	38
4	Understand the needs of children and young people who are vulnerable and experiencing poverty and disadvantage	5	40
5	Support individuals to access education, training or employment	4	31

Age Requirement: Applicants must be at least 18 years old at the time of enrollment.
Educational Qualifications: Candidates should possess a minimum of:
- A Level 2 qualification in a related field such as health and social care, or
- A Level 2 equivalent qualification, or
- Relevant work experience in healthcare or social care settings.
Language Proficiency: Applicants must have a good command of the English language, both written and spoken, as the course involves communication with patients, clients, and colleagues.
Criminal Background Check: All prospective students may be required to undergo a satisfactory criminal background check, as individuals working in healthcare and social care settings are often in contact with vulnerable populations. Any relevant convictions may impact eligibility.
Health and Immunization: Students may need to provide evidence of up-to-date immunizations and be in good health. Some placements may require specific vaccinations or health assessments due to potential exposure to infectious diseases.
Personal Statement: A personal statement or interview may be required to assess an applicant’s motivation and suitability for the program. This allows the institution to evaluate the candidate’s commitment to a career in healthcare and social care.
References: Some institutions may request references from previous employers, teachers, or other relevant individuals who can vouch for the applicant’s character and suitability for the program.
Disclosure and Barring Service (DBS) Check: In some cases, students may need to undergo a DBS check, which screens for criminal records and is especially relevant for roles involving vulnerable individuals.

Join us on this path of transformative growth and take the first step towards becoming a strategic leader in health and safety. Your dedication and commitment can unlock a world of opportunities and impact.

Understanding of Healthcare and Social Care:
- Explain the principles and values underpinning healthcare and social care practice.
- Describe the roles and responsibilities of healthcare and social care workers.
Effective Communication:
- Demonstrate effective communication skills when interacting with service users, their families, and colleagues.
- Show an understanding of the importance of confidentiality in healthcare and social care settings.
Safeguarding and Welfare:
- Identify signs of abuse and neglect and understand the procedures for reporting such incidents.
- Promote the welfare and well-being of service users, ensuring their safety and dignity.
Person-Centered Care:
- Implement person-centered care approaches that respect individual needs and preferences.
- Recognize and respond to the diverse needs of service users, including those with specific health conditions or disabilities.
Health and Safety:
- Maintain a safe and hygienic working environment in compliance with relevant health and safety regulations.
- Recognize and manage potential risks to service users, colleagues, and oneself.
Infection Control:
- Apply effective infection control measures to prevent the spread of infections in healthcare and social care settings.
- Follow appropriate hygiene practices and maintain cleanliness.
Medication Administration:
- Administer medications accurately and safely, adhering to best practices and protocols.
- Understand the importance of accurate record-keeping in medication management.
Teamwork and Collaboration:
- Collaborate effectively with multidisciplinary teams to provide comprehensive care to service users.
- Communicate and share information with colleagues to ensure coordinated care delivery.
Professional Development:
- Demonstrate a commitment to continuous professional development and staying up-to-date with best practices and industry standards.
- Reflect on personal performance and identify areas for improvement.
Ethical and Legal Considerations:
- Adhere to ethical principles and legal requirements in healthcare and social care practice.
- Respect the rights and choices of service users, including issues related to consent and confidentiality.
Equality and Diversity:
- Promote equality and diversity in all aspects of care provision.
- Challenge discrimination and support inclusion for all service users.
End of Life Care:
- Provide sensitive and compassionate care to individuals approaching the end of life and their families.
- Understand the principles of palliative and hospice care.
- These learning outcomes encompass a wide range of skills and knowledge areas necessary for professionals in advanced healthcare and social care support roles, ensuring graduates are well-prepared to make a positive impact on the well-being of individuals and communities they serve.

The “ProQual Level 3 Certificate in Healthcare and Social Care Support Skills” course is designed for individuals who aspire to work in the healthcare and social care sector, as well as those who are already employed in these fields and wish to enhance their skills and qualifications. This course is particularly suitable for:

Aspiring Healthcare and Social Care Professionals: Individuals who are interested in pursuing a career in healthcare or social care, such as healthcare assistants, support workers, or those seeking entry-level positions in these sectors.
Current Healthcare and Social Care Workers: It is also suitable for individuals who are already working in healthcare and social care roles but want to further develop their knowledge and skills to provide better care and support to patients, clients, or service users.
Career Changers: Individuals looking to switch careers and transition into the healthcare and social care industry can benefit from this course by gaining foundational knowledge and skills in these fields.
Personal Caregivers: Family members or individuals providing informal care to loved ones who require healthcare or social care support can also benefit from this course to improve their caregiving abilities and understanding.
Employability and Career Advancement: Those who seek to enhance their employability and advance their careers within the healthcare and social care sector by obtaining a recognized qualification.
Adult Learners: Adults who are returning to education or training and are interested in healthcare and social care can enroll in this course to acquire relevant skills and knowledge.
Continuing Professional Development (CPD): Healthcare and social care professionals who want to fulfill their CPD requirements can choose this course to stay updated with industry standards and practices.

Frequently Asked Questions

Typically, candidates for this qualification should have prior experience in assessment and internal quality assurance processes. Specific entry requirements may vary depending on the training provider, so it’s best to check with them for the most up-to-date information.

The duration of the program can vary depending on the mode of study, individual progress, and the training provider. On average, it may take around 6 to 12 months of part-time study to complete.

Many training providers offer online or blended learning options for this qualification. However, the availability of online courses may vary, so it’s advisable to check with the training provider for their specific offerings.

ProQual is a UK-based awarding organization, and the recognition of this qualification may vary from country to country. It’s important to check the recognition status in your specific region or country.

This qualification is intended for experienced professionals in the field of assessment and education, such as internal quality assurance managers, coordinators, or assessors looking to advance their career and take on leadership roles.